Author Topic: Transfering License  (Read 660 times)

0 Members and 1 Guest are viewing this topic.

Offline crossfader11331

  • Newbie
  • *
  • Posts: 3
Transfering License
« on: March 07, 2018, 12:36:36 AM »
Hi, I'm trying to transfer my license from my old desktop to my new one. I got to step 6 on the transfer help page but I don't have a code to activate my Internet Security version and when I check my account it says I don't have a license to apply.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 53318
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Transfering License
« Reply #1 on: March 07, 2018, 04:54:40 AM »
Win 8.1 [x64] - Avast Premier 18.5.2342.Beta3 - CC 5.43 - MCS - EEK - FF ESR 52.8.1 [NS/uBO/AOS] - TB 52.8 [EM] - CP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline crossfader11331

  • Newbie
  • *
  • Posts: 3
Re: Transfering License
« Reply #2 on: March 07, 2018, 11:03:37 PM »
It's telling me there's no valid license. Before I followed step 5 (Delete from Account) it said there was still about 30% of it's time frame remaining so I know it didn't expire.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 53318
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Transfering License
« Reply #3 on: March 08, 2018, 04:50:50 AM »
Did you buy from Avast directly or from a reseller..?
Win 8.1 [x64] - Avast Premier 18.5.2342.Beta3 - CC 5.43 - MCS - EEK - FF ESR 52.8.1 [NS/uBO/AOS] - TB 52.8 [EM] - CP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline crossfader11331

  • Newbie
  • *
  • Posts: 3
Re: Transfering License
« Reply #4 on: March 08, 2018, 11:04:53 PM »
I bought it directly, through the program's purchase section.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 53318
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Transfering License
« Reply #5 on: March 09, 2018, 05:15:12 AM »
Win 8.1 [x64] - Avast Premier 18.5.2342.Beta3 - CC 5.43 - MCS - EEK - FF ESR 52.8.1 [NS/uBO/AOS] - TB 52.8 [EM] - CP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523