30 day refund policy

[REDACTED]

Does this company honour its 30 day refund policy, because my ticket is being ignored.

[DavidR]

Yes, the time taken doesn't effect your right to a refund, provided you submit the request before the 30 days are up.

Support tickets can take up to 5 business days, when did you submit your support ticket ?

[REDACTED]

Hi thanks for reply,
It was the 3rd March

[DavidR]

You're welcome.

Give it a while longer and if you haven't had a reply, come back to the topic and post your Support ticket ID number and we will try to push it from this end.

[REDACTED]

They seem to be ignoring my request for a refund, lol, pirate behaviour.
But seriously, its strange for a security company to behave like that, one would think integrity was upmost important.
If I was of the suspecious type I might think they could be stringing it out until the 30 day period is over - or maybe just wear me down
Didnt take long to find this -
Avast Antivirus ConsumerAffairs Unaccredited Brand
https://www.consumeraffairs.com/computers/avast-antivirus.html

[bob3160]

They seem to be ignoring my request for a refund, lol, pirate behaviour.
But seriously, its strange for a security company to behave like that, one would think integrity was upmost important.
If I was of the suspecious type I might think they could be stringing it out until the 30 day period is over - or maybe just wear me down
Didnt take long to find this -
Avast Antivirus ConsumerAffairs Unaccredited Brand
https://www.consumeraffairs.com/computers/avast-antivirus.html

Considering that Avast has over 400 Million users, I consider this pretty good.
88 is certainly a very low number considering the total number of users.