Author Topic: Problema con actualización.  (Read 1801 times)

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Problema con actualización.
« on: March 10, 2018, 03:38:24 PM »
Saludos.
He estado teniendo problemas para instalar actualizaciones de avast, cosa que me preocupa.
Agradecería cualquier ayuda que pudiese recibir sobre el tema.


2018-03-10 15:32:09.589Infoinstup[2620,4092]Command: '"C:\Program Files\Alwil Software\Avast5\setup\Sfx\avast.setup" /edition:1 /ga_clientid:64a992bb-01fb-4a93-9637-0d0a0c355d93 /prod:ais /sfx:lite /sfxstorage:C:\Users\Rakel\AppData\Local\Temp\_av_iup.tm~a00896'
2018-03-10 15:32:09.589Infoinstup[2620,4092]CPU: Intel(R) Core(TM)2 Duo CPU     T5250  @ 1.50GHz,2
2018-03-10 15:32:09.589Infoinstup[2620,4092]OS: Windows 7 x64
2018-03-10 15:32:09.589Infoinstup[2620,4092]Memory: 59% load. Phys:841344/2087352K free, Page:2929920/4174704K free, Virt:4095448/4194176K free
2018-03-10 15:32:09.589Infoinstup[2620,4092]DISKs: C:\ - 0GB free / 48GB total
2018-03-10 15:32:09.589Infoinstup[2620,4092]DISKs: D:\ - 45GB free / 100GB total
2018-03-10 15:32:09.589Infoinstup[2620,4092]Running module version: instup.exe - '18.1.3800.0'
2018-03-10 15:32:09.589Infoinstup[2620,4092]Running module version: Instup.dll - '18.1.3800.0'
2018-03-10 15:32:09.589Infomutex[2620,4092]The ownership of the fallback mutex has been successfully taken.
2018-03-10 15:32:09.589Infoinstup[2620,4092]Loading product state
2018-03-10 15:32:09.589Infoinstup[2620,4092]Guid = 589d7b8c-8e01-42ca-87e4-0c5a8f7873cc, Created = unknown
2018-03-10 15:32:09.589Infoinstup[2620,4092]Persistent Guid = cc0ff3aa-efba-4671-a968-acf76d70cc5d, Created = 11:32:09 10.03.2018
2018-03-10 15:32:09.589Infoinstup[2620,4092]ProductId = ais
2018-03-10 15:32:09.589Infoinstup[2620,4092]Edition = 1
2018-03-10 15:32:09.589Infoinstup[2620,4092]SubEdition =
2018-03-10 15:32:09.589Infoinstup[2620,4092]Installed Part info:
2018-03-10 15:32:09.589Infoinstup[2620,4092]Part 'jrog2' = 'jrog2', 4863 (0x000012FF), unknown
2018-03-10 15:32:09.589Infoinstup[2620,4092]Part 'program' = 'prg_ais', 83886757 (0x050002A5), unknown
2018-03-10 15:32:09.589Infoinstup[2620,4092]Part 'setup' = 'setup_ais', 83886757 (0x050002A5), unknown
2018-03-10 15:32:09.589Infoinstup[2620,4092]Part 'vps' = 'vps_win32', 402852102 (0x18030906), unknown
2018-03-10 15:32:09.589Infoinstup[2620,4092]Latest Part info:
2018-03-10 15:32:09.589Inforegis[2620,4092]BackupFileToRegistry: file 'C:\Program Files\Alwil Software\Avast5\setup\setup.ini' was successfully backed up to value 'SetupIniBackup'.
2018-03-10 15:32:09.604Infousnca[2620,4092]USN cache loaded from the disk.
2018-03-10 15:32:09.604Infoinstup[2620,4092]Loading Proxy settings
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-Type: 'no proxy'
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-Authorization: 'no authentication'
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-Port: '8080'
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-Name: ''
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-User: ''
2018-03-10 15:32:09.604Infoinstup[2620,4092]Proxy-Pass: '???'
2018-03-10 15:32:09.682Infopart[2620,4092]SetInstalled: Part package part-jrog2-12ff.vpx is installed.
2018-03-10 15:32:09.714Infopart[2620,4092]SetInstalled: Part package part-prg_ais-2a5.vpx is installed.
2018-03-10 15:32:09.729Infopart[2620,4092]SetInstalled: Part package part-setup_ais-2a5.vpx is installed.
2018-03-10 15:32:09.745Infopart[2620,4092]SetInstalled: Part package part-vps_win32-18030906.vpx is installed.
2018-03-10 15:32:09.776Warningsettings[2620,4092]Did not find any values in file 'C:\Program Files\Alwil Software\Avast5\setup\config.def'
2018-03-10 15:32:09.870Infoshepsync[2620,4092]Trying server IP address '5.62.40.21'
2018-03-10 15:32:10.431Infoshepsync[2620,4092]Download of config file from 5.62.40.21 succeeded.
2018-03-10 15:32:10.462Infoshepsync[2620,4092]Config file successfully updated
2018-03-10 15:32:10.462Infoshepsync[2620,4092]Postpone interval was reset
2018-03-10 15:32:10.462Warningsettings[2620,3804]Did not find any values in file 'C:\ProgramData\Alwil Software\Avast5\burger_client.ini'
2018-03-10 15:32:10.478Infowizard[2620,4092]Running module version: HTMLayout.dll - '3.3.2.1'
2018-03-10 15:32:10.494Infowizard[2620,4092]Loaded module version: C:\Users\Rakel\AppData\Local\Temp\_av_iup.tm~a00896\HTMLayout.dll - '3.3.2.1'
2018-03-10 15:32:10.618Infowizard[2620,4092]Setup gui was successfully started.
2018-03-10 15:32:10.618Infoinstcore[2620,4092]Sfx setup update has started.
2018-03-10 15:32:10.650Infoservers[2620,4092]Server definition(s) loaded for 'C:\Users\Rakel\AppData\Local\Temp\_av_iup.tm~a00896\servers.def': 29 (maintenance:0)
2018-03-10 15:32:10.650Infoservers[2620,4092]ChooseServer: selected server 'Download l5978727 AVAST9 Server' with current url 'http://l5978727.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:10.868Infodldwrap[2620,4092]HttpGet: 'servers.def.vpx' was successfully downloaded (ip: 190.46.255.59, size: 2903 bytes, url: http://l5978727.iavs9x.u.avast.com/iavs9x/servers.def.vpx).
2018-03-10 15:32:10.884Infodldwrap[2620,4092]HttpGet: 'servers.def.vpx' was successfully verified.
2018-03-10 15:32:10.899Infoservers[2620,4092]ChooseServer: selected server 'Download k6375621 AVAST9 Server' with current url 'http://k6375621.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:11.118Infodldwrap[2620,4092]HttpGet: 'prod-pgm.vpx' was successfully downloaded (ip: 190.46.255.59, size: 445 bytes, url: http://k6375621.iavs9x.u.avast.com/iavs9x/prod-pgm.vpx).
2018-03-10 15:32:11.149Infodldwrap[2620,4092]HttpGet: 'prod-pgm.vpx' was successfully verified.
2018-03-10 15:32:11.164Infoprod[2620,4092]LoadPartInfo: program = prg_ais-12020918 returned 0x00000000
2018-03-10 15:32:11.164Infoprod[2620,4092]LoadPartInfo: setup = setup_ais-12020918 returned 0x00000000
2018-03-10 15:32:11.164Infoprod[2620,4092]LoadUatInfo: uat.vpx returned 0x00000000
2018-03-10 15:32:11.164Infoengine[2620,4092]LoadLatestProdAndParts: product file 'prod-pgm.vpx' was successfully loaded.
2018-03-10 15:32:11.180Infoservers[2620,4092]ChooseServer: selected server 'Download v4618535 AVAST9 Server' with current url 'http://v4618535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:11.632Infodldwrap[2620,4092]HttpGet: 'uat.vpx' was successfully downloaded (ip: 190.46.255.152, size: 1629 bytes, url: http://v4618535.iavs9x.u.avast.com/iavs9x/uat.vpx).
2018-03-10 15:32:11.648Infodldwrap[2620,4092]HttpGet: 'uat.vpx' was successfully verified.
2018-03-10 15:32:11.695Infouat[2620,4092]UpdateLatestPartInfo: called, repo_id: 'iavs9x', part_id: program, installed_ver: 50002a5, latest_ver: 12020918
2018-03-10 15:32:11.695Warninguat[2620,4092]UpdateLatestPartInfo: program = prg_ais-50002a5 - reason 'NotEnoughDiskSpace'
2018-03-10 15:32:11.695Infoservers[2620,4092]ChooseServer: selected server 'Download z2461313 AVAST9 Server' with current url 'http://z2461313.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:12.490Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://z2461313.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 1
2018-03-10 15:32:12.506Infoservers[2620,4092]ChooseServer: selected server 'Download x6055396 AVAST9 Server' with current url 'http://x6055396.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:14.768Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://x6055396.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 2
2018-03-10 15:32:14.799Infoservers[2620,4092]ChooseServer: selected server 'Download d3116203 AVAST9 Server' with current url 'http://d3116203.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:17.514Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://d3116203.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 3
2018-03-10 15:32:17.576Infoservers[2620,4092]ChooseServer: selected server 'Download s7284151 AVAST9 Server' with current url 'http://s7284151.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:19.822Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://s7284151.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 4
2018-03-10 15:32:19.885Infoservers[2620,4092]ChooseServer: selected server 'Download h1874089 AVAST9 Server' with current url 'http://h1874089.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:22.147Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://h1874089.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 5
2018-03-10 15:32:22.178Infoservers[2620,4092]ChooseServer: selected server 'Download f5136535 AVAST9 Server' with current url 'http://f5136535.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:24.409Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://f5136535.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 6
2018-03-10 15:32:24.471Infoservers[2620,4092]ChooseServer: selected server 'Download y9663457 AVAST9 Server' with current url 'http://y9663457.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:26.702Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://y9663457.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 7
2018-03-10 15:32:26.780Infoservers[2620,4092]ChooseServer: selected server 'Download w9448963 AVAST9 Server' with current url 'http://w9448963.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:29.338Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://w9448963.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 8
2018-03-10 15:32:29.370Infoservers[2620,4092]ChooseServer: selected server 'Download z9743321 AVAST9 Server' with current url 'http://z9743321.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:31.850Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://z9743321.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 9
2018-03-10 15:32:31.881Infoservers[2620,4092]ChooseServer: selected server 'Download h0637628 AVAST9 Server' with current url 'http://h0637628.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:34.128Errordldwrap[2620,4092]HttpGet: An error 41225 (0x0000A109) [HTTP error] has occured when downloading a file from 'http://h0637628.iavs9x.u.avast.com/iavs9x/part-prg_ais-50002a5.vpx'. Next try: 10
2018-03-10 15:32:34.159Infoservers[2620,4092]ChooseServer: selected server 'Download g0511470 AVAST9 Server' with current url 'http://g0511470.iavs9x.u.avast.com/iavs9x' of type 'URL_TYPE_DOWNLOAD_PROGRAM'.
2018-03-10 15:32:36.171Errorengine[2620,4092]LoadLatestProdAndParts: part file part-prg_ais-50002a5.vpx could not be downloaded. Status: 41225 (0x0000A109) [HTTP error]

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Re: Problema con actualización.
« Reply #1 on: March 11, 2018, 10:31:19 AM »
Estimado @AJKIKI,

Por el log que has adjuntado, podemos ver que llevas mucho tiempo con Avast dado que tu instalación está ubicada en: C:\Program Files\Alwil Software\ MUCHAS GRACIAS POR TU FIDELIDAD.

Esa carpeta hace ya varios años que no se usa para la instalación de Avast, pero este no es el motivo de los porblemas de actualización.

Creo que los problemas vienen por la falta de espacio en disco que tienes en c:\

Code: [Select]
2018-03-10 15:32:09.589Infoinstup[2620,4092]DISKs: C:\ - 0GB free / 48GB total
Por eso tienes el mensaje de error:
Code: [Select]
2018-03-10 15:32:11.695Warninguat[2620,4092]UpdateLatestPartInfo: program = prg_ais-50002a5 - reason 'NotEnoughDiskSpace'
Tienes dos opciones:
  • Liberar espacio en tu unidad C:\
  • Reinstala Avast desde cero en D:\