Author Topic: SecureLine VPN server refused license  (Read 12487 times)

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Offline victor290

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SecureLine VPN server refused license
« on: March 12, 2018, 02:18:52 AM »
With a valid license, I am unable to connect to SecureLine VPN, getting a message indicating that the VPN server has refused the license file.
any idea what is this all about?

Offline Asyn

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Re: SecureLine VPN server refused license
« Reply #1 on: March 12, 2018, 05:44:13 AM »
Did you try the standalone version..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline victor290

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Re: SecureLine VPN server refused license
« Reply #2 on: March 12, 2018, 08:55:50 PM »
Same result

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline victor290

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Re: SecureLine VPN server refused license
« Reply #4 on: March 13, 2018, 05:56:43 PM »
Contacted support, followed all instructions and problem persists. OK on the stand alone version now, but it's ridiculous to have avast premier popup all the time suggesting to "go private" as it obviously does not recognize the stand alone version.

Offline Asyn

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Re: SecureLine VPN server refused license
« Reply #5 on: March 14, 2018, 05:34:54 AM »
OK on the stand alone version now, but it's ridiculous to have avast premier popup all the time suggesting to "go private" as it obviously does not recognize the stand alone version.
Remove the SL component in Avast Premier.
-> https://support.avast.com/article/96/ (Add/Remove components)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline victor290

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Re: SecureLine VPN server refused license
« Reply #6 on: March 14, 2018, 06:52:45 PM »
I removed it already, but each time I connect to a network, the pop up saying the connection is not private shows up again, even when the stand alone is already connected.

Offline Asyn

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Re: SecureLine VPN server refused license
« Reply #7 on: March 15, 2018, 05:31:55 AM »
Are ads disabled in Premier..!? (Avast GUI -> Settings -> Popups)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline victor290

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Re: SecureLine VPN server refused license
« Reply #8 on: March 15, 2018, 06:05:32 PM »
And that was the culprit, did not realize that  the ads were on, thank you

Offline Asyn

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Re: SecureLine VPN server refused license
« Reply #9 on: March 16, 2018, 04:44:57 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0