Author Topic: Cancel my free trial Avast Cleanup Premium Subscription free trial  (Read 3310 times)

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Hi Team,

Can you please cancel my free trial to Avast Cleanup Premium? As this was a purchase for my sister, the email address used was candy@hotmail.com. It was only purchased earlier today.

Please assist as I do not get any correspondence.

Thanks,
Albert

Offline Asyn

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #1 on: March 18, 2018, 03:41:40 PM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline DavidR

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #2 on: March 18, 2018, 03:44:20 PM »
I would suggest that you follow Asyn's link and also remove the email address in your post.  As the forums are publicly available, email addresses could be harvested and end up on all sorts of spam list.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.10.6038 (build 22.10.7633.734) UI 1.0.733/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #3 on: March 19, 2018, 12:14:36 AM »
Hi Team,

Can you please cancel my free trial to Avast Cleanup Premium? As this was a purchase for my sister, the email address used was candy@hotmail.com. It was only purchased earlier today.

Please assist as I do not get any correspondence.

Thanks,
Albert

Thanks, but I don't have access to that email to login and obtain the order ID and password to be able to cancel it which is why I need assistance with it.

Offline Asyn

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Re: Cancel my free trial Avast Cleanup Premium Subscription free trial
« Reply #4 on: March 19, 2018, 04:31:04 AM »
Ask your sister to cancel it.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0