Author Topic: Unable to register Avast free edition  (Read 44678 times)

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vasquez1903@yahoo.com

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Re: Unable to register Avast free edition
« Reply #90 on: April 12, 2018, 06:38:33 PM »
If you speak about the screen where is the select button, is the second screen for the registration, where you choose between free or pay version?

Yes

Offline giulio_toffoletti

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Re: Unable to register Avast free edition
« Reply #91 on: April 12, 2018, 06:48:35 PM »
@ Carlos V.
Perfect. Thank you ^_^

Offline MartinZ

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Re: Unable to register Avast free edition
« Reply #92 on: April 13, 2018, 12:42:50 PM »
no yo don't need to apply anything

Offline giulio_toffoletti

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Re: Unable to register Avast free edition
« Reply #93 on: April 13, 2018, 01:39:09 PM »
@MartinZ
Hi ^^ Perfect :) Thank you so much  ;D Good job

samson632003@yahoo.co.uk

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Re: Unable to register Avast free edition
« Reply #94 on: May 11, 2018, 09:15:26 PM »
so version 7 and older also autoregister 10 days after expiration. other solution is to uninstall and install again. the fix for version 9-13 will go live later this week

Sadly version 7 did not autoregister 10 days after expriration. Reinstalled and now have 30 days. Any advice/ help on this please?

Offline Cluster-Lizard2014

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Re: Unable to register Avast free edition
« Reply #95 on: May 18, 2018, 01:39:29 PM »
Can somebody please confirm that older versions of AVAST Free will auto-re-register at some point?

I too am getting this, rather pointless, yearly reminder to update my registration which in the past has caused me no problems, thirty seconds and its done, no hassle. But this year when I click to re-register I'm getting that oft reported here "Retrieving information, please wait." message that results in nothing happening.

Only when you click on the offline registration do you actually get some useful information that the free version does not need re-registering (which I knew) and that should apply to older versions as well.

The prospect of having to uninstall/reinstall AVAST just to get it to register and work fills me with dread. My current set up is and has been working very satisfactorily for three years and having to mess around with it just to re-register a program that I'm told should not need re-registering is absurd. 

So why for the last month have there been these regular and apparently unnecessary pop-up messages appearing about re-registering and the countdown now showing 11 days left before registration expires?

It not helpful and quite frankly I'd prefer to have the proper, functional, simple re-registration system for the free versions reinstated than this worrying uncertainty.

Some definitive details about exactly what happens or is supposed to happen after the re-registration countdown reaches zero should be provided. You should not need to come here and trawl through the threads to find out that sort of important information.   

Offline giulio_toffoletti

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Re: Unable to register Avast free edition
« Reply #96 on: May 18, 2018, 01:44:02 PM »
Hi :) I can confirm for my version. You can read all the previous post. ^_^ I was uncovered for 11 days.

Offline Cluster-Lizard2014

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Re: Unable to register Avast free edition
« Reply #97 on: May 18, 2018, 02:27:04 PM »
So you're saying that your system was shown as or was actually unprotected for 11 days after the countdown ended. If I've understood your previous posts, it then 'magically' reported as activated but with only 89 days left.

That sort of uncertainty is just what I was hoping to alleviate but it has actually made me even more concerned and confused TBH.

Surely there is someone here from AVAST who can explain more and give some assurances that does not happen in general. It should not matter what version is being used we're just talking about re-registering an installed program, that shouldn't be difficult and it certainly shouldn't be putting users systems at risk like it appears to be doing. At least in some cases.   

As said, the simple solution to avoid all this hassle is just reinstate the yearly previous functional registration for free versions irrespective of age.

Offline Asyn

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Re: Unable to register Avast free edition
« Reply #98 on: May 18, 2018, 02:37:51 PM »
Sorry, but complaining about outdated versions is nonsense. You should be glad that Martin did prolong the support.
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Offline giulio_toffoletti

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Re: Unable to register Avast free edition
« Reply #99 on: May 18, 2018, 05:57:17 PM »
Sorry, but complaining about outdated versions is nonsense. You should be glad that Martin did prolong the support.

I totally agree with you  :) Something is better than nothing. With my config, this was the only solution available and i can only say ty

Offline Cluster-Lizard2014

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Re: Unable to register Avast free edition
« Reply #100 on: May 19, 2018, 12:21:22 AM »
Its not a question of support it is a question of re-registering. That is, or should be, just a simple administrative requirement, be it one of dubious necessity.

It seems it is being made uncertain by AVAST themselves to goad users to update older versions to the current bloated one.

My point is that AVAST say older free versions do not need to be re-registered and will continue to work after the 'expiry' date.  Yay, everyone happy. Yet we have this thread here indicating that is not happening in some cases and as a result putting users security at risk. If that is some glitch in the re-registering system then AVAST should fix it.       

Re-registering has got nothing to do with the program itself and should be a straightforward matter as it has been for as long as I've been using AVAST (8 years). You confirm you're still using it and the definitions continue to be updated.

What is the problem with that?



 

Offline bob3160

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Re: Unable to register Avast free edition
« Reply #101 on: May 19, 2018, 02:16:29 AM »
Time to realize, everything gets old and sooner or later will die.
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Offline Cluster-Lizard2014

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Re: Unable to register Avast free edition
« Reply #102 on: May 19, 2018, 01:40:16 PM »
But its working software and there's no problem with definitions being updated is there? That is the important thing and 'all' any AVAST version needs to work as it is supposed too. If its age meant those could not be updated then that would give validity to some of the comments.

Fact: AVAST have stated that older versions will still work after the re-registration expiry date. There's no reason why they should not. However by making that automatic re-registration process as uncertain as possible and, apparently, in some cases temporarily disabling AVAST on 'expiry', it is being used as a coercive administrative device.

We all want to continue using AVAST or we would not be here; why do they care what version we're using so much that they are willing to put put loyal, long time users systems at risk? Do not try to equate that with the risk of using older software either, this is an undisguised threat from an identifiable source: AVAST.     

As it is on every boot up I'm getting AVAST prompting me to re-register even though the re-registration process does not function and is not required for any free version anyway.  The automatic re-registration process for some older versions appears to be broken and, if so, AVAST should fix it ASAP. 

Offline bob3160

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Re: Unable to register Avast free edition
« Reply #103 on: May 19, 2018, 03:45:38 PM »
Microsoft no longer supports XP - They aren't supporting it. People are still using it. (At their own risk)
Avast no longer supports some of the older versions. People are still using those versions. (At their own risk)

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Offline Cluster-Lizard2014

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Re: Unable to register Avast free edition
« Reply #104 on: May 20, 2018, 01:48:27 PM »
Yes, the user accepts the risk but the one source of threat they should not be under is one of it being totally disabled by AVAST themselves and simply because they, apparently, can't organise automatic re-registration properly.

From other threads here it is not just the 'free' versions who are having trouble with the registration process either.

Why at 30 days is there now even a countdown to the expiry date and the pop-ups when the re-registration is supposed not to be required ie. automatic?

BTW plenty of people are still using Windows XP because certain programs and hardware only work with it, particularly the latter where there are simply no working drivers available for current Windows OS. There are also many using it not as their primary OS but on VMs too for the same reasons. 
« Last Edit: May 20, 2018, 05:08:45 PM by Cluster-Lizard2014 »