Author Topic: The Pro version  (Read 2526 times)

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The Pro version
« on: March 21, 2018, 02:46:17 PM »
Hi,

I have just upgraded to PRO version and got an activation code by e-mail.
When trying to enter the activation code it says that the code is invalid.

What am I doing wrong?
« Last Edit: March 22, 2018, 01:20:00 PM by lukas.hasik »

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Re: The Pro version
« Reply #1 on: March 22, 2018, 11:22:35 AM »
Is anybody there??

Offline Asyn

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Re: The Pro version
« Reply #2 on: March 22, 2018, 11:56:26 AM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: The Pro version
« Reply #3 on: March 22, 2018, 12:13:51 PM »
Directly

Offline Asyn

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Re: The Pro version
« Reply #4 on: March 22, 2018, 12:15:56 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline lukas.hasik

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Re: The Pro version
« Reply #5 on: March 22, 2018, 01:25:59 PM »
Peter, it looks that your code is working correctly in our environment. Would you mind to try it a few more times? It requires working connection to our servers. You may also check whether there isn't an extra space at the end of the code (happened to me when copy&pasting).

PS: I deleted your screenshot otherwise the activation code could be misused...
Quality is also a feature.