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Author Topic: File scan slows down my mac.  (Read 3177 times)

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File scan slows down my mac.
« on: March 25, 2018, 09:15:00 PM »
Hello!

File scan slows down my mac, a lot. It didn't use to be like this. Now I have deactivated file scan until further notice. Please mail me when it's returned to normal.

BR
/Lucas
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Offline Andrew_ACHZ

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Re: File scan slows down my mac.
« Reply #1 on: August 20, 2018, 08:52:19 AM »
Strange that you're having that problem. I can still use my MAC Book Air fairly well even when a Full Scan has been initiated, though I do have 8GB or RAM. How much RAM do you have installed in your Mac?


Also, have you tried emailing support@avast.com about the problem? Perhaps they can help identify why the slowness issue is occurring for you?
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Offline lukas.hasik

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Re: File scan slows down my mac.
« Reply #2 on: August 23, 2018, 12:12:46 PM »
Andrew - did you notice when it started to happen? After a product update, etc?
Would you mind to send us your support package to let us analyze the issue?

Thank you.
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Quality is also a feature.

Offline .: Mac :.

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Re: File scan slows down my mac.
« Reply #3 on: September 09, 2018, 03:39:52 AM »
Hi Lucas,

What model of Mac do you have? Modern Macs with Solid State drives should not be impacted by the scan so much.
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"People who are really serious about software should make their own hardware." - Alan Kay
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