Author Topic: Cannot cancel auto-renew subscription  (Read 2041 times)

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Cannot cancel auto-renew subscription
« on: March 27, 2018, 11:44:36 PM »
Hello!,
I took advantage of the free trial of Avast Cleanup, and decided I did not need it any longer. I've tried to cancel the auto-renew subscription, but every time I do it comes up with "I'm sorry, but we could not cancel your Auto-renewal subscription".
The renewal is meant to happen on the 5th April, and I could really do with cancelling it before that date.

If anyone can give any advice, it would be greatly appreciated!

Offline Raeken

  • Deutsch living in France
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  • Posts: 259
Re: Cannot cancel auto-renew subscription
« Reply #1 on: March 28, 2018, 01:43:30 AM »
Hallo! Welcome!  ;)

You can contact support: https://support.avast.com/en-en/contact/paid
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