Author Topic: Full scan gets stuck at 30%  (Read 9795 times)

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Full scan gets stuck at 30%
« on: March 28, 2018, 04:10:07 AM »
Smart scan runs, but every time I run full system scan (48 hours+), it stays stuck on 30%. I've uninstalled / reinstalled and it doesn't help. Its extremely frustrating because I pay for a product that is not working. Google is full of unanswered full scan gets stuck at x percent. I am hoping someone here has an answer that can help me!

Offline Asyn

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Re: Full scan gets stuck at 30%
« Reply #1 on: March 28, 2018, 05:43:14 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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  • Guest
Re: Full scan gets stuck at 30%
« Reply #2 on: March 28, 2018, 08:34:31 AM »
I was running Avast Premier. Uninstalled and installed the free. See photo below for update info (all current).
Avast is the only security software I have had on this computer. This whole thing started maybe 4-5 months ago and I am finally addressing the issue because I need to do a full scan.
Sorry for the big pictures... I wasnt sure how to edit size of photos in brackets instead of <img>


Offline Asyn

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Re: Full scan gets stuck at 30%
« Reply #3 on: March 28, 2018, 09:31:35 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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  • Guest
Re: Full scan gets stuck at 30%
« Reply #4 on: March 31, 2018, 06:18:05 AM »
Still stuck at 30%. I only have a month left of subscription anyways so I will just let it run out and find a new security system. I've put in too many hours and I have read on a lot of forums people have the same issue and Avast has not been any help. Thank you for your suggestions though :)

Offline Asyn

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Re: Full scan gets stuck at 30%
« Reply #5 on: March 31, 2018, 06:21:49 AM »
You're welcome. (Avast support: https://support.avast.com/contact)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0