Author Topic: Random Pop up error message - failed update virus definition  (Read 1376 times)

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Offline andrencc

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Random Pop up error message - failed update virus definition
« on: March 28, 2018, 10:42:35 PM »
Hi all,

I have a problem with one pc in my office, many time in a day, randomly, it's shows a pop up message telling that Avast tried to update virus definition but failed download. Then the message say to update manualy, but when I try this, Avast say that it's alredy updated.

It's make the user confused and I couldn't find a way solve the problem until now.

Maybe somebody know what's the issue and how to solve this.

Thanks,

Offline Pete from Avast

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Re: Random Pop up error message - failed update virus definition
« Reply #1 on: March 29, 2018, 06:16:04 PM »
Hi there, we'd like you to work directly with business support on this so they can investigate directly: https://www.avast.com/business-support-contact-form.php