Author Topic: How do I stop a scan that's currently running?  (Read 10241 times)

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Re: How do I stop a scan that's currently running?
« Reply #15 on: March 31, 2018, 11:26:59 PM »
In the video, you hit the cancel that's the same as stopping it but you need to wait till the process actually stops.
In the video, you started on scan after another.


At the start of the video, there is a custom scan running taking up the CPU resources.
At the end of the video, there is still a custom scan running taking up the CPU resources.
I clicked on every button on the scan page.

What button was I supposed to click to stop the scan? And how would I access it?

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Re: How do I stop a scan that's currently running?
« Reply #16 on: March 31, 2018, 11:38:41 PM »


You closed the small window that showed the process which continued the scan in the background.
To reopen that window, simply reopen the main user interface:

Select Show Progress. Now you have access to the Stop Scan button.
« Last Edit: March 31, 2018, 11:48:24 PM by bob3160 »
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Re: How do I stop a scan that's currently running?
« Reply #17 on: April 01, 2018, 12:00:25 AM »
You closed the small window that showed the process which continued the scan in the background.
To reopen that window, simply reopen the main user interface:
Select Show Progress. Now you have access to the Stop Scan button.

This was the only thing that appeared when I double clicked the avast icon during that scan. It was the first window I saw when I tried to stop the scan, so I would have immediately seen the stop scan option.

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Re: How do I stop a scan that's currently running?
« Reply #18 on: April 01, 2018, 12:06:35 AM »
Silent mode means don't bother me. Don't interrupt me.
You use it at your own peril as you found out.
Yes you don't see any pop ups but, you also don't see any pop ups for things that you need to pay attention to.
Next time you want to start a scan, first shut down silent mode. :)


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Re: How do I stop a scan that's currently running?
« Reply #19 on: April 01, 2018, 12:27:40 AM »
Silent mode means don't bother me. Don't interrupt me.
You use it at your own peril as you found out.
Yes you don't see any pop ups but, you also don't see any pop ups for things that you need to pay attention to.
Next time you want to start a scan, first shut down silent mode. :)

Ah, I see. So there's a bug in the software where you are unable to stop scans when silent mode is running.

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Re: How do I stop a scan that's currently running?
« Reply #20 on: April 01, 2018, 12:29:10 AM »
No not a bug. Silent mode is doing exactly what it should it's being quiet.
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Re: How do I stop a scan that's currently running?
« Reply #21 on: April 01, 2018, 12:58:15 AM »
No not a bug. Silent mode is doing exactly what it should it's being quiet.

If you turn off notifications for forum posts on avast.com, you can still go to this forum and read all the posts.

Silent Mode should work similarly. It is supposed to prevent the user from being bothered by Avast while using their PC for other tasks, but if they have double clicked the Avast icon then clearly they want to interact with the program and perform all meaningful tasks. Continuing to hide parts of the program like this is an extremely counter-intuitive design, so I assume it must be a bug, because no competent developer would intentionally do this.

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Re: How do I stop a scan that's currently running?
« Reply #22 on: April 01, 2018, 02:12:12 AM »
No not a bug. Silent mode is doing exactly what it should it's being quiet.

If you turn off notifications for forum posts on avast.com, you can still go to this forum and read all the posts.

Silent Mode should work similarly. It is supposed to prevent the user from being bothered by Avast while using their PC for other tasks, but if they have double clicked the Avast icon then clearly they want to interact with the program and perform all meaningful tasks. Continuing to hide parts of the program like this is an extremely counter-intuitive design, so I assume it must be a bug, because no competent developer would intentionally do this.

Absolutely not, as different as chalk and cheese.  The forum software is from SMF and nothing to do with Avast.

You give Avast an instruction to be Silent and it, no interruptions/silent.  When you choose to activate it, there is a little 'i' (information icon) that tells you what you get when using this.

This when it was first introduced many years ago it was called Silent/Gaming mode (no doubt requested by gamers), now it is just named Silent Mode.
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Re: How do I stop a scan that's currently running?
« Reply #23 on: April 01, 2018, 02:35:17 AM »
Absolutely not, as different as chalk and cheese.  The forum software is from SMF and nothing to do with Avast.

You give Avast an instruction to be Silent and it, no interruptions/silent.  When you choose to activate it, there is a little 'i' (information icon) that tells you what you get when using this.

This when it was first introduced many years ago it was called Silent/Gaming mode (no doubt requested by gamers), now it is just named Silent Mode.

The tooltip in that image doesn't say Silent Mode will prevent you from being able to start/view/stop scans. It just mentions popups, messages, and alerts. And the avast forum software was an example of an idea or concept, not of how the underlying structure works.

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Re: How do I stop a scan that's currently running?
« Reply #24 on: April 01, 2018, 10:02:00 AM »
OK, answer me this.  If you have Silent Mode enabled so you can do some work, 'why would you start a Scan when that scan is going to use resources (and as you say your "PC is running soooo slow") ?
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Re: How do I stop a scan that's currently running?
« Reply #25 on: April 01, 2018, 03:42:42 PM »
It always amazes me why some folks can't understand that black is actually black and white is actually white.
Silent means silent.
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Re: How do I stop a scan that's currently running?
« Reply #26 on: April 01, 2018, 08:22:29 PM »
OK, answer me this.  If you have Silent Mode enabled so you can do some work, 'why would you start a Scan when that scan is going to use resources (and as you say your "PC is running soooo slow") ?

I didn't start a scan. I just logged in and it started scanning.

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Re: How do I stop a scan that's currently running?
« Reply #27 on: April 01, 2018, 08:48:32 PM »
OK, answer me this.  If you have Silent Mode enabled so you can do some work, 'why would you start a Scan when that scan is going to use resources (and as you say your "PC is running soooo slow") ?

I didn't start a scan. I just logged in and it started scanning.
Unless you set up a scan, it doesn't start on it's own.
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Re: How do I stop a scan that's currently running?
« Reply #28 on: April 02, 2018, 10:21:50 AM »
OK, answer me this.  If you have Silent Mode enabled so you can do some work, 'why would you start a Scan when that scan is going to use resources (and as you say your "PC is running soooo slow") ?

I didn't start a scan. I just logged in and it started scanning.
Unless you set up a scan, it doesn't start on it's own.

It can't start because it's in silent mode though.

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Re: How do I stop a scan that's currently running?
« Reply #29 on: April 02, 2018, 10:24:36 AM »
OK, answer me this.  If you have Silent Mode enabled so you can do some work, 'why would you start a Scan when that scan is going to use resources (and as you say your "PC is running soooo slow") ?
I didn't start a scan. I just logged in and it started scanning.
Unless you set up a scan, it doesn't start on it's own.
It can't start because it's in silent mode though.
Scheduled scans also run in silent mode.
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