First let me say I'm not very tech-savvy. I'm running Windows 10 on a Dell PC. My Secure Line VPN stopped working yesterday - "Secure Line VPN has encountered a technical problem". I restarted the PC - no good. Ran the Avast repair facility - no good. Uninstalled Avast via Windows, then ran the Avastclear.exe download. Attempted to reinstall Avast free but got "Download Failed" Tried again - same thing. Went to Prodramme Data and deleted the newly created Avast folder and tried again - no good. Can any one help please?