- When I click on 3rd party components on info screen, I get a plain text file - intended behavior..?
- Scan progress is stuck at 50%, while scan is still running in the background. (See screenshot)
Hi,
regarding the 3rd party components on info screen, that's ok becuase it is just a summary of the licenses of the components we use.
However the second issue you've described worries me a bit. Could you please provide us with logs from
c:\ProgramData\AVAST Software\Tuneup\log\ or run the Log collector utility
C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe and then just send me a PM with the email you entered while sending the logs via the utility so we can check the logs to see what is the problem there?
Thank you for your help and effort!