Author Topic: How to add a device  (Read 5379 times)

0 Members and 1 Guest are viewing this topic.


  • Guest
How to add a device
« on: April 08, 2018, 01:59:23 PM »
I've installed Avast Mobile security on my phone and am logged into MyAvast on my pc. I'm now trying to add my mobile phone as a device, however whenever I click on "Add first device" it just gives me the download link on the Google Play Store for the app (which I already have installed on my phone). How can I add my phone as a device in order to run Anti Theft?


  • Guest
Re: How to add a device
« Reply #1 on: April 08, 2018, 02:06:18 PM »
Never mind. I had to log out and then back in again for the device to show up. Problem solved.

Offline Doru Kösztner

  • Newbie
  • *
  • Posts: 1
Re: How to add a device
« Reply #2 on: April 14, 2019, 09:46:11 PM »
Mam stejny problem, co mam delat?

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89346
  • No support PMs thanks
Re: How to add a device
« Reply #3 on: April 14, 2019, 11:43:31 PM »
'Warren34' who had this problem a year ago, was able to resolve it, unfortunately your problem is unrelated.

The Big problem, the Devices Section of the has pretty much removed from the account it only shows licenses for paid products.

I had 3 systems and an Avast Mobile Security installation in my old devices listing, not there is nothing there.

'Warren34', který měl tento problém před rokem, byl schopen to vyřešit, bohužel váš problém nesouvisí.

Velký problém, sekce Zařízení zařízení se z účtu do značné míry odstranil, pouze zobrazuje licence pro placené produkty.

Měl jsem 3 systémy a instalaci Avast Mobile Security v mém starém seznamu zařízení, není tam nic tam.

See Changes to device section for more information.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.5.6116 (build 24.5.9153.762) UI 1.0.808/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security