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Author Topic: Avast online account not recognizing my device  (Read 1253 times)

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Avast online account not recognizing my device
« on: April 12, 2018, 12:23:56 AM »
I have Avast installed on my PC (current and recently updated), but it's not showing up on the list when I log into my account online. If I click "Add another device," it wants me to download Avast, which is dumb, since I already have it installed and functional. Any hint how to correct this?
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Offline bob3160

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Re: Avast online account not recognizing my device
« Reply #1 on: April 12, 2018, 01:06:17 AM »
Quote from: Alysia2 on April 12, 2018, 12:23:56 AM
I have Avast installed on my PC (current and recently updated), but it's not showing up on the list when I log into my account online. If I click "Add another device," it wants me to download Avast, which is dumb, since I already have it installed and functional. Any hint how to correct this?
Are you signed into your account via the User Interface on that device ???
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