Author Topic: Avast UI Fails after Windows 10 Update (Spring Update) 1803  (Read 44711 times)

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Offline StopSpazzing

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Using Avast Free AV v18.3
Windows 10 Pro 1803

I decided to upgrade to latest windows update knowing things would break. Other than several breaking issues with windows, avast's UI didnt like the update and UI crashes and never recovers no matter what I do, including completely uninstalling and deleting all of Avasts' folders and reinstalling.

I believe this may be a bug in Avast. Thinking about testing latest Avast beta to test if it fixes this issue.

Update:
Avast Free AV v18.4 beta has same UI issue.
« Last Edit: April 12, 2018, 03:17:12 AM by StopSpazzing »

Offline Patrick2

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #1 on: April 12, 2018, 03:31:33 AM »
Best to Wait til the next version of Windows 10 is Final/officially released, as of right now only officially on Insider Fast/Slow and Release Preview ring, I'll admit I did try it on my insider release preview PC, 18.4 beta and have same issue with Ui, ended up removing and just relying on Windows Defender right now til 1803 is officially final

Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline StopSpazzing

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #2 on: April 12, 2018, 03:48:29 AM »
Way ahead of you, removed Avast and I am currently waiting. Wanted to report the bug to Avast.

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #3 on: April 12, 2018, 08:04:17 PM »
Thanks for the report. I've made Avast aware of the problem.
Next move is up to them. :)
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Offline Patrick2

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #4 on: April 14, 2018, 10:06:40 PM »
Wonders How long it will be til Final Spring Creators out, due to this issue that I also experienced, relying on Windows Defender til it's final lol,  I know option to restore system drive image or clean install to go back to 1709, but trying to avoid another clean install,  moral lesson here don't run Insider Release preview or install a Windows OS update early in an attempt to save time lol


I figured was "sorta final lmao" so I was like yeah install early while I got time,  did on 3 systems lol, then stopped before did 4th one

« Last Edit: April 14, 2018, 10:22:16 PM by Patrick2 »
Windows 10 Pro 64bit 1909 18363.476, Intel I7 7700 Nvidia Geforce 1050 16gb DDR4, WD 250GBSSD, 1tb Storage, Avast Free 19.8.2393
HP Omen Laptop Intel I7 7700HQ, 8gb Of Ram Windows 10 Home x64 1909 18363.476 128GB SSD, 1tb Storage, Avast Free 19.8.2393

Offline Asyn

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #5 on: April 14, 2018, 10:16:35 PM »
...moral lesson here don't run Insider Release preview or install a Windows OS update early in an attempt to save time lol
+1
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Offline turnersinoz

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #6 on: April 14, 2018, 11:57:19 PM »
I'm wondering if this is similar to what I am seeing on Server 2008 R2.  I try to launch the console, this fails, at which point everything except the mouse disappears from the screen.  I can Ctrl-Alt_Del but the only way I can recover is to log off and start again.  So far this has happened on all console access attempts on the server.  My 2012 server seems fine.

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #7 on: April 15, 2018, 12:43:32 AM »
There isn't any guarantee of compatibility if you're using a build.
When the final release comes out and you still have a problem, then there's a problem. :)
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Offline matthew343

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #8 on: May 01, 2018, 09:30:37 PM »
FYI, the official release of v1803 came out on 4/30 and if you install from the Media Creation Tool, it does not let you proceed unless you uninstall Avast.

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #9 on: May 01, 2018, 09:32:15 PM »
FYI, the official release of v1803 came out on 4/30 and if you install from the Media Creation Tool, it does not let you proceed unless you uninstall Avast.
https://forum.avast.com/index.php?topic=156141.msg1459636#msg1459636
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline calliefgrace

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #10 on: May 01, 2018, 09:48:42 PM »
I am also experiencing this issue after the update to 1803. I have tried uninstalling and reinstalling but to no avail.
~ Callie

Offline matthew343

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #11 on: May 01, 2018, 09:51:01 PM »
I wound up here via Google, FWIT I did disable Avast til next boot, the major difference my Avast icon looks different, possibly because I am using Endpoint Protection.

Offline Elevon

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #12 on: May 01, 2018, 10:05:59 PM »
I wound up here via Google, FWIT I did disable Avast til next boot, the major difference my Avast icon looks different, possibly because I am using Endpoint Protection.

When you first install the Windows update 1803 and reboot on first install it deactivates Avast, all you have to do is do another reboot after going to desktop and Avast is working fine, mine is so far :) .

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #13 on: May 01, 2018, 10:10:24 PM »
You can also deactivate the Avast Shields until the system is restarted
before you start the upgrade process as recommended in the video. :)
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Offline Happychappy

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #14 on: May 01, 2018, 10:13:26 PM »
After the April windows update I have had to do  system restore,avast going down and  blue screen of death 4 times tonight.

Thanks MS.

How do i stop this crappy update and only get critical updates ?

tia