Author Topic: Avast UI Fails after Windows 10 Update (Spring Update) 1803  (Read 68011 times)

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Offline Francis33

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #105 on: May 14, 2018, 09:08:09 AM »
Hi to all,

As every body, I have also the same problem: running win 10 v1803, error 1067 when I try to start, manually,  the AV windows service. It's that several call Avast UI fails...

The Avast firewall service is running well without any problem. The real question is: are e protected when we surf on Internet?

Now is the Avast dev  team is aware of the problem I ask why this avast engine release has been deployed.... The last one was running well inside win 10-1803.

Wait and see but how long for?

Francis

Offline hectic-mmv

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #106 on: May 14, 2018, 09:39:38 AM »
Hi to all,

As every body, I have also the same problem: running win 10 v1803, error 1067 when I try to start, manually,  the AV windows service. It's that several call Avast UI fails...

The Avast firewall service is running well without any problem. The real question is: are e protected when we surf on Internet?

Now is the Avast dev  team is aware of the problem I ask why this avast engine release has been deployed.... The last one was running well inside win 10-1803.

Wait and see but how long for?


Francis

Hello, today we expect to release uudate for this issue. If you reboot your computer, does the issue still persist?

Offline Francis33

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #107 on: May 14, 2018, 09:47:05 AM »
Hi to all,

Solution provided by support (in Portuguese), seems to be working so far:

1. Press Win and R and type services.msc, click OK
2. Under Services (Local) find Remote Desktop Services
3. Right click on that and select Properties
4. Under General TAB go to Startup Type and select Automatic
5. Apply and OK reboot the machine

Hope that helps. So far so good on my side, let's keep fingers crossed.

It seems that this soluce runs well.

Some specialized web site explain that some windows services are not usefull inside a local computer desktop. And it may happen that some windows services are to be switched in a manual mode or worst in a disable mode. 

After have a look on the Windows services of my computer, I've seen that the remote desktop service was disabled. A quick modification of this state to automatic was the graal of the perfect running of AV Avast after the reboot of the system.

So now this issue sis solved for me.

My wait is over,

Francis

REDACTED

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #108 on: May 14, 2018, 09:59:03 AM »
Still no compatibility of AIS  with W10 1803  ( release 17666)  :(

Hope this will be solved b4 I have to renew ( or not) my subscription.


REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #109 on: May 14, 2018, 10:04:10 AM »
Hi to all,

Solution provided by support (in Portuguese), seems to be working so far:

1. Press Win and R and type services.msc, click OK
2. Under Services (Local) find Remote Desktop Services
3. Right click on that and select Properties
4. Under General TAB go to Startup Type and select Automatic
5. Apply and OK reboot the machine

Hope that helps. So far so good on my side, let's keep fingers crossed.

It seems that this soluce runs well.

Some specialized web site explain that some windows services are not usefull inside a local computer desktop. And it may happen that some windows services are to be switched in a manual mode or worst in a disable mode. 

After have a look on the Windows services of my computer, I've seen that the remote desktop service was disabled. A quick modification of this state to automatic was the graal of the perfect running of AV Avast after the reboot of the system.

So now this issue sis solved for me.

My wait is over,

Francis

to have the remote desktop service permanently activated is not a soulotion but rather a workaround. as you can read it from several sources the permanent activation of remote desktop service is not really recommended.
In my opinion that is why avast should also work properly if this service is disabled.

I really hope that the problem will be fixed like hectic-mmv announced it.

REDACTED

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #110 on: May 14, 2018, 10:20:46 AM »


Hello, today we expect to release uudate for this issue. If you reboot your computer, does the issue still persist?
[/quote]

Please keep us posted when update is incremented :)

Offline Bowdon

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #111 on: May 14, 2018, 03:04:42 PM »
Just did the windows update today and ran in to the same problem everyone else has.

UI Failed to load.
This is really embarrassing.
AV Service is not responding.

I hit restart but it still fails. So far avast is the only program or setting I'm having a problem with.

Keep us updated asap.

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #112 on: May 14, 2018, 03:08:41 PM »
Just did the windows update today and ran in to the same problem everyone else has.

UI Failed to load.
This is really embarrassing.
AV Service is not responding.

I hit restart but it still fails. So far avast is the only program or setting I'm having a problem with.

Keep us updated asap.
Certainly not everyone. Which version of Avast ??? Free or paid ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Bowdon

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #113 on: May 14, 2018, 03:28:57 PM »
Free version 18.4.2338 (Build 18.4.3895.0)

I updated Avast earlier this morning.

Then now I've just upgraded Win10 to the latest version and I'm getting this UI Fails to load message.

So what do I do?

P.S.

I can reach the update page by right clicking on the icon. I noticed it says no connection established.
« Last Edit: May 14, 2018, 03:34:27 PM by Bowdon »

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #114 on: May 14, 2018, 03:38:01 PM »
Free version 18.4.2338 (Build 18.4.3895.0)

I updated Avast earlier this morning.

Then now I've just upgraded Win10 to the latest version and I'm getting this UI Fails to load message.

So what do I do?

P.S.

I can reach the update page by right clicking on the icon. I noticed it says no connection established.
Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Bowdon

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #115 on: May 14, 2018, 04:08:31 PM »
Thanks mate, got it all working now.

I ended up having to do a clean install.

Offline SkilletSkool

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #116 on: May 14, 2018, 04:23:59 PM »

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Running AIS paid version.  I hadnt thought to use the uninstall/clean tool.  I will try that later tonight when I get home.  I have tried repair as well as regular uninstall to no avail.

On a side note; I have noticed if I restart with my internet (wifi) disabled then it loads up fine yet after I re-enable my WiFi I pull up Avast.  It tells me everything is good to go but I checked and discovered the Firewall was now turned off.  I turned it on and then I was back to 'UI Fails To Load' issue.  This has to be a bug and perhaps the bug is only in updating but then persists in some form of saved information when just doing a regular uninstall/re-install after the update fails.  Again Ill try the cleaning tool later.
« Last Edit: May 14, 2018, 04:26:21 PM by SkilletSkool »

Offline bob3160

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #117 on: May 14, 2018, 04:35:24 PM »

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A

Running AIS paid version.  I hadnt thought to use the uninstall/clean tool.  I will try that later tonight when I get home.  I have tried repair as well as regular uninstall to no avail.

On a side note; I have noticed if I restart with my internet (wifi) disabled then it loads up fine yet after I re-enable my WiFi I pull up Avast.  It tells me everything is good to go but I checked and discovered the Firewall was now turned off.  I turned it on and then I was back to 'UI Fails To Load' issue.  This has to be a bug and perhaps the bug is only in updating but then persists in some form of saved information when just doing a regular uninstall/re-install after the update fails.  Again Ill try the cleaning tool later.
What did you use prior to Avast ??? How was it removed ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline chris...

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #118 on: May 14, 2018, 06:26:11 PM »
Thanks mate, got it all working now.

I ended up having to do a clean install.
Based on the above feedback, keep in mind that the problem may return in a day or two. :-[
The update W10 1803 seems to have made the problem deeper with avast, besides the staf says still working on it.

On the other hand
Certainly not everyone. Which version of Avast ??? Free or paid ???
Right , as far I'm concerned , a week I have 1803 updated (AIS paid vs anymore) , and I never had the problem, even on the first reboot, there's certainly another element that bothers them .
« Last Edit: May 14, 2018, 06:39:47 PM by chris.. »

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Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #119 on: May 14, 2018, 06:30:36 PM »
Hi to all,

As every body, I have also the same problem: running win 10 v1803, error 1067 when I try to start, manually,  the AV windows service. It's that several call Avast UI fails...

The Avast firewall service is running well without any problem. The real question is: are e protected when we surf on Internet?

Now is the Avast dev  team is aware of the problem I ask why this avast engine release has been deployed.... The last one was running well inside win 10-1803.

Wait and see but how long for?


Francis

Hello, today we expect to release uudate for this issue. If you reboot your computer, does the issue still persist?

When?

How is the update implemented?

Also... it better fix this issue permanently:-\