Author Topic: Avast UI Fails after Windows 10 Update (Spring Update) 1803  (Read 66912 times)

0 Members and 1 Guest are viewing this topic.

Offline chris..

  • Avast Evangelist
  • Massive Poster
  • ***
  • Posts: 2926
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #135 on: May 16, 2018, 07:51:46 AM »
Is there any 'bug' report about what caused this?
-> https://forum.avast.com/index.php?topic=218193.msg1460327#msg1460327
Like it's said , It was just a hypothesis , 8 May MS release didn't help anymore
Now , we don't really know what caused this
And even if the hypothesis given by lukor is the correct one, we don't know more about the cause
However, knowledge remains secondary, the whole thing is that it seems to be working now, let's just hope MS doesn't come out with a new update that reappears the problem

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #136 on: May 16, 2018, 08:18:20 AM »
However, knowledge remains secondary, the whole thing is that it seems to be working now, let's just hope MS doesn't come out with a new update that reappears the problem
+1 :)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline maidofkent.mortimer

  • Newbie
  • *
  • Posts: 2
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #137 on: May 16, 2018, 08:39:26 AM »
Is this really all about the Win10 update? My laptop is still running Win7Ultimate and it is happening on that too.

I wish I were younger and bright enough to understand all that has been written so that I could get my system right, but alas I'm 83 and struggling.

Joan

Offline SkilletSkool

  • Jr. Member
  • **
  • Posts: 50
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #138 on: May 17, 2018, 05:08:39 AM »
...However, knowledge remains secondary...
There in lies the issue with most things these days.  Knowledge should never be secondary or we are simply led to what others want us to think.

To quote a great man... knowledge is power.

I don't think its about Windows update either as before my Avast updated it was working with the new MS update on one machine just fine.  It wasn't until I updated the Avast program that I started getting the UI Fails To Load issue.  Maybe it was on both parties too.  It would be nice to hear exactly what caused it.

Also, I should probably start a thread about this but the fix to enable Remote Desktop sounds kind of sketchy to be honest.  Id still like to know what part of Avast is requiring Remote Desktop connection and functionality behind the scenes... is this part of the Google Analytics we are stuck with now?


http://bgr.com/2018/04/23/google-vs-facebook-collects-user-data/ - Off Topic-


Offline gilberto.sousa

  • Newbie
  • *
  • Posts: 1
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #139 on: May 19, 2018, 01:20:52 AM »
Thanks for the report. I've made Avast aware of the problem.
Next move is up to them. :)
I have the same problem, Avast "UI Failed to load. This is really embarrassing. AV Service is not responding."
I have reinstalled and repaired Avast several times, but it did nothing.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48542
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #140 on: May 19, 2018, 02:20:16 AM »
Thanks for the report. I've made Avast aware of the problem.
Next move is up to them. :)
I have the same problem, Avast "UI Failed to load. This is really embarrassing. AV Service is not responding."
I have reinstalled and repaired Avast several times, but it did nothing.
Have you done a Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #141 on: May 19, 2018, 06:06:42 PM »
Not sure if this will help or not, but I just went through a few days of trying to install the Windows 10 Insider Preview Build 17666 and then 17672. 17666 would get about halfway through and then fail and rollback to the previous build, 17672 would install but not a single Win32 program would open (metro apps worked fine) giving the error "The application was unable to start correctly 0xc0000005".

After trying over and over, even trying to just disable Avast, I ended up having to uninstall the entire program just to get the install to complete. Once I did, the update installed and now everything is working fine. I'm going to hold off reinstalling Avast for a while, but hopefully this helps someone in some way.

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48542
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #142 on: May 19, 2018, 10:42:54 PM »
Not sure if this will help or not, but I just went through a few days of trying to install the Windows 10 Insider Preview Build 17666 and then 17672. 17666 would get about halfway through and then fail and rollback to the previous build, 17672 would install but not a single Win32 program would open (metro apps worked fine) giving the error "The application was unable to start correctly 0xc0000005".

After trying over and over, even trying to just disable Avast, I ended up having to uninstall the entire program just to get the install to complete. Once I did, the update installed and now everything is working fine. I'm going to hold off reinstalling Avast for a while, but hopefully this helps someone in some way.
Avast isn't designed to run on Preview Builds. It works fine on the latest stable release 1803. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #143 on: May 23, 2018, 01:15:03 AM »
Nothing has worked    Time to get rid of Avast on this computer

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #144 on: May 23, 2018, 11:30:06 AM »
Nothing has worked    Time to get rid of Avast on this computer

Same here !!  :(

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48542
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #146 on: May 23, 2018, 04:01:53 PM »
Hello there

i dont know if is the correct place to post this.... sorry in advance.

I just step whit this windows10 and avast issue I can reinstall the system without losing applications or docs or conf

This windows10 dont want to install the spring update or do anything, just load the ER after read everywere, it look like a problem with avast

How i manage to solve this, i'll try to explain.

In the ER (environment recover) I manage to load the windows10 with the black desktop, is some cain of safe mode without the save mode-... weird, load some things. I connect the network cable just in case.
Go to troubleshooting and them try to load another operating system, the option. In my case i have 3 options, rollback, and 2 option with windows volume 3, i choose the third, and try several times to load the black desktop be patience take sometime to load.
When load, execute tasks manager, control+shit+esc, and execute any browser, internet explorer those the tricks and search avast uninstall. download the app, execute with win+r and uninstall.

After that i execute from a USB the installer of the spring update ISO and install the win10 and preserve all data and applications.
It takes almost several hours,4 h. to restore the win10 but i recover all.
Hope it helps
Sorry for my English is my third language

cu
« Last Edit: May 23, 2018, 04:20:38 PM by acceso-acceso »

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #147 on: May 24, 2018, 10:09:50 PM »
Vielen lieben Dank, Avast!
Ihr wisst einfach dass ich Herausforderungen mag!
Um so mehr hat mich gefreut, das ihr euren Aprilscherz auch bis Ende Mai verlängert habt!
Dadurch konnten viel mehr User an diesem Spass sich erfreuen, und im Rollback Loop richtig viel Freude erfahren. Gemeint ist das Windows 10 1803 Update, das Microsoft bereits im März third-party Entwicklern mitgeteilt hat und im April released hat...

Heute ist der 24.05.2018 und ich bin so glücklich an dieser großartigen Unleistung von Avast teilgehabt zu haben, habe das Problem mit der "The Black Desktop of Death"-Lösung gelöst... Ich habe zwar alle meine Daten Wieder, aber die meisten Programme muss neu installieren.

Danke, das ihr mich immer wieder zu kognitiven Leistungen anspornt!
Vielen, lieben Dank dafür!
Kaz ViPo

REDACTED

  • Guest
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #148 on: May 25, 2018, 04:44:42 PM »
See here .... More Victims of Windows 10 Version 1803 – Microsoft Blocks the Update on PCs with Avast

https://wccftech.com/windows-10-1803-blocks-avast/amp/

Offline DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 89015
  • No support PMs thanks
Re: Avast UI Fails after Windows 10 Update (Spring Update) 1803
« Reply #149 on: May 25, 2018, 08:05:58 PM »
See here .... More Victims of Windows 10 Version 1803 – Microsoft Blocks the Update on PCs with Avast

https://wccftech.com/windows-10-1803-blocks-avast/amp/

Windows 10 failed update to 1803 - and Avast - Comment/Response by Vlk.
See https://forum.avast.com/index.php?topic=219218.msg1463080#msg1463080
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security