Author Topic: Unable to cancel Avast Cleanup Premium free trial on the last day  (Read 41144 times)

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Offline imeme

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #165 on: September 30, 2019, 02:46:53 PM »
Réponse à Stellarmin :
I just read you and i thank you very much for what you are doing for us.
Michel de France

Offline chizziron

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #166 on: October 02, 2019, 04:56:54 PM »
Same problem - cancelled on the last day BUT now my 2013 Word and Excel don't work. Looking at the forum and I ain't finding much help. Uninstalled all the Avast products and uninstalled Office and still have the same problem. Is this like a form of ransomware?

Offline Bob274

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #167 on: October 12, 2019, 04:32:29 AM »
please cancel my subscriptions for Avast cleanup premium I cant find the option to unsubscribe

3MZXVP-XBJ5XJ-5LL8DJ

Offline nagimitsu

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #168 on: October 13, 2019, 04:28:18 AM »
Hello,

Please cancel my subscription:  GF57N8-64DRM2-5WL8PN

Thanks

Offline chobits_mar

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #169 on: October 14, 2019, 05:59:13 PM »
Hello,

          I am also having the exact same problem as several users on here. There is no option anywhere in either the desktop app, or the Avast webpage for me to cancel my Cleanup free trial. Neither do I have an option to cancel automatic renewal. Would someone kindly help me out here??

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #170 on: October 15, 2019, 09:49:16 AM »
please cancel my subscriptions for Avast cleanup premium I cant find the option to unsubscribe

3MZXVP-XBJ5XJ-5LL8DJ

Hi,

your subscription has already been cancelled on October 12.

Thank you and have a nice day.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #171 on: October 15, 2019, 09:50:17 AM »
Hello,

Please cancel my subscription:  GF57N8-64DRM2-5WL8PN

Thanks

Hi,

I just cancelled your subscription.

The trial period is still valid until November 23 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #172 on: October 15, 2019, 09:54:44 AM »
Hello,

          I am also having the exact same problem as several users on here. There is no option anywhere in either the desktop app, or the Avast webpage for me to cancel my Cleanup free trial. Neither do I have an option to cancel automatic renewal. Would someone kindly help me out here??

Hi,

I was able to find your record associated with the email address you have registered here on the forum however there is only Avast Pro Antivirus in your account, I cannot see the Cleanup there.

Could you please send me in PM email address or name and surname you have used when you purchased Cleanup Trial so I can track it down?

Thank you.

Offline Fabián112

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #173 on: October 16, 2019, 04:13:53 AM »
please cancel my Avast cleanup free Trail, i dont want it renew. Order is: GVHWKQ-CCHC3J-5ML846

Offline sokolgabriela

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #174 on: October 16, 2019, 04:29:18 PM »
Please cancel my subscription FLCRTE-T5XZRJ-44C9TW

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #175 on: October 17, 2019, 08:42:51 AM »
please cancel my Avast cleanup free Trail, i dont want it renew. Order is: GVHWKQ-CCHC3J-5ML846

Hi,

I just cancelled your subscription.

The trial period is still valid until tomorrow so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Ale B

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #176 on: October 21, 2019, 11:20:45 PM »
I urge you to immediately cancel the subscription nr: JV734C-5VU8TJ-5QC8LJ

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #177 on: October 22, 2019, 11:22:44 AM »
I urge you to immediately cancel the subscription nr: JV734C-5VU8TJ-5QC8LJ

Hi,

I just cancelled your subscription.

The trial period is still valid until October 29 so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Topias3

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #178 on: October 27, 2019, 01:57:26 PM »
Greetings!

I'm unable to cancel my Avast CleanUp 60 day trial and would be really thankful if you could help me.



Order number(s)
41842935408
LZYV4K-CVECXJ-4749NE


Thank you very much!


Sincerely,
Topias

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #179 on: October 29, 2019, 11:20:20 AM »
Greetings!

I'm unable to cancel my Avast CleanUp 60 day trial and would be really thankful if you could help me.



Order number(s)
41842935408
LZYV4K-CVECXJ-4749NE


Thank you very much!


Sincerely,
Topias

Hi,

your subscription has already been cancelled on October 27.

The trial period is still valid until December 27 so you can still enjoy our product until then.

Thank you and have a nice day.