Author Topic: Unable to cancel Avast Cleanup Premium free trial on the last day  (Read 76473 times)

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Offline bituman21

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #270 on: August 09, 2020, 12:12:30 PM »
Dear Support. I've order the avast premium security free trial on 2020.july.03. I've just got only a mail with a wellcome message from your mail system. I have not got order ID details :( I tried to cancel my order on the support page , but without  id details i can't do it.

Please help me, and cancel my subscribe. I have not charged yet, the date of the next charge: 2020.august 28.

My account email: ************** , licence code: *****************
Thans for your cooperation
Regards: Kornel Horvath

« Last Edit: August 10, 2020, 11:58:58 AM by r@vast »

Offline bob3160

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #271 on: August 09, 2020, 01:49:19 PM »
Dear Support. I've order the avast premium security free trial on 2020.july.03. I've just got only a mail with a wellcome message from your mail system. I have not got order ID details :( I tried to cancel my order on the support page , but without  id details i can't do it.

Please help me, and cancel my subscribe. I have not charged yet, the date of the next charge: 2020.august 28.

My account email: *********** , licence code: ************
Thans for your cooperation
Regards: Kornel Horvath
Not a good idea to post your email address on a public forum unless you like spam.
« Last Edit: August 10, 2020, 11:59:24 AM by r@vast »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.7.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq

Offline r@vast

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #272 on: August 10, 2020, 12:01:04 PM »
Dear Support. I've order the avast premium security free trial on 2020.july.03. I've just got only a mail with a wellcome message from your mail system. I have not got order ID details :( I tried to cancel my order on the support page , but without  id details i can't do it.

Please help me, and cancel my subscribe. I have not charged yet, the date of the next charge: 2020.august 28.

My account email: ************** , licence code: *****************
Thans for your cooperation
Regards: Kornel Horvath


Hi,

Your auto-renewal subscription has been cancelled.

Offline ginni.s

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #273 on: August 12, 2020, 05:32:28 PM »
I have a trial subscription for Avast Cleanup that is due to start charging on 8 September 2020, (see attached file), subscription number,  ****************.

Please CANCEL THIS SUBSCRIPTION and confirm that this subscription will not be charged at the end of the trial period.

Thank you.
« Last Edit: August 13, 2020, 09:33:04 AM by r@vast »

Offline r@vast

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #274 on: August 13, 2020, 09:35:41 AM »
I have a trial subscription for Avast Cleanup that is due to start charging on 8 September 2020, (see attached file), subscription number,  ****************.

Please CANCEL THIS SUBSCRIPTION and confirm that this subscription will not be charged at the end of the trial period.

Thank you.

Hi,

The subscription was cancelled yesterday.

Offline maziz.l10n

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #275 on: August 24, 2020, 07:18:45 PM »
Hello,

I need to cancel my auto renewal for the free trial.
I didn't receive any Order confirmation number, i searched spam box, and all my E-mail in case i used another one,
Also I did link all my E-mails to Avast account, but there is no any subscription appeared in my account to cancel it.
My subscription number is (****************)

Please advise.

« Last Edit: August 25, 2020, 05:10:25 PM by r@vast »

Offline r@vast

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #276 on: August 25, 2020, 05:10:56 PM »
Hello,

I need to cancel my auto renewal for the free trial.
I didn't receive any Order confirmation number, i searched spam box, and all my E-mail in case i used another one,
Also I did link all my E-mails to Avast account, but there is no any subscription appeared in my account to cancel it.
My subscription number is (****************)

Please advise.

Hi,

This has already been cancelled.