Author Topic: Unable to cancel Avast Cleanup Premium free trial on the last day  (Read 44752 times)

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Offline twoofusonly

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Unable to cancel Avast Cleanup Premium auto renewal
« Reply #60 on: August 18, 2018, 11:37:49 PM »

I'm unable to cancel the auto renewal for the Avast Cleanup Premium.  Please cancel it before it auto renews next month.  Contact me if you have questions.  Thanks

Offline bob3160

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Re: Unable to cancel Avast Cleanup Premium auto renewal
« Reply #61 on: August 19, 2018, 12:46:21 AM »

I'm unable to cancel the auto renewal for the Avast Cleanup Premium.  Please cancel it before it auto renews next month.  Contact me if you have questions.  Thanks
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Offline hurkal

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #62 on: August 19, 2018, 09:40:20 PM »
I'm in trial period of clean-up but I see a check-out on my credit card. I submit a request about this but I'm not sure it's on process.
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SOLVED
« Last Edit: August 19, 2018, 09:49:31 PM by hurkal »

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium auto renewal
« Reply #63 on: August 21, 2018, 12:47:51 PM »

I'm unable to cancel the auto renewal for the Avast Cleanup Premium.  Please cancel it before it auto renews next month.  Contact me if you have questions.  Thanks

Hi,

your subscription has already been cancelled on August 21st.

The trial period is still valid until September 5th so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Joshua208

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #64 on: October 17, 2018, 07:32:02 AM »
hi Avast
I am unable to find a cancelation button or anything for my free 60 day trail and would like to cancel before it charges me
thank you

Offline link-219

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #65 on: October 17, 2018, 07:54:43 AM »
I have been attempting to cancel my auto renewal for my avast CCCleaner, but keep getting an unable to cancel message. Please help!!! License VB9499-4BQL92-4ZL7FS.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #66 on: October 17, 2018, 09:29:21 AM »
hi Avast
I am unable to find a cancelation button or anything for my free 60 day trail and would like to cancel before it charges me
thank you

Hi,

I would like to help you but I am not able to find your email in our database.
Could you please send me the email you entered during the purchase process in PM so I can find the associated license and cancel the subscription for you?

Thank you.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #67 on: October 17, 2018, 09:29:48 AM »
I have been attempting to cancel my auto renewal for my avast CCCleaner, but keep getting an unable to cancel message. Please help!!! License VB9499-4BQL92-4ZL7FS.

Hi,

your subscription has already been cancelled earlier today.

The trial period is still valid until November 16th so you can still enjoy our product until then.

Thank you and have a nice day.

Offline g.cz.netia1

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #68 on: October 17, 2018, 09:56:54 PM »
Please cancel my subscription Avast Cleanup Premium. Licence: UEHK97-54ZH2J-59C7KN.

Offline Conner "ShAdy"

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #69 on: October 17, 2018, 11:54:07 PM »
Hello, was wondering if you could turn off auto renewal for Avast Cleanup Premium for me. Thanks!
License: QFYC99-5H5Y8J-59C7K2

Offline Christopher332

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #70 on: October 18, 2018, 03:28:46 AM »
There is no way to cancel auto-renewal, i want it cancelled now. Won't be recomending advast anymore.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #71 on: October 18, 2018, 10:55:29 AM »
Please cancel my subscription Avast Cleanup Premium. Licence: UEHK97-54ZH2J-59C7KN.

Hi,

your subscription has already been cancelled earlier today.

The trial period is still valid until December 18th so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #72 on: October 18, 2018, 10:56:29 AM »
Hello, was wondering if you could turn off auto renewal for Avast Cleanup Premium for me. Thanks!
License: QFYC99-5H5Y8J-59C7K2

Hi,

I just cancelled your subscription.

The trial period is still valid until December 17th so you can still enjoy our product until then.

Thank you and have a nice day.

Offline Stellarman

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #73 on: October 18, 2018, 11:01:55 AM »
There is no way to cancel auto-renewal, i want it cancelled now. Won't be recomending advast anymore.

Hi,

I see that you have only Avast Internet Security Trial associated with the email account you have registered here on the forum.
The trial has been cancelled on September 20th.

If you got a trial of Avast Cleanup product then I would need to know the email address you have entered during the purchase process or the activation key which is used in the product so I can find the associated record in our database and cancel it.

Thank you and have a nice day.

Offline Alvis4

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Re: Unable to cancel Avast Cleanup Premium free trial on the last day
« Reply #74 on: October 25, 2018, 07:59:10 AM »
Please cancel my subscription Avast Cleanup Premium. My order ID is 23427445808.