Author Topic: Avast Mobile Security: Upgrade to version 6.10.4-317546-b2788c9 reverts to ads  (Read 1420 times)

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Dear Team,

the same issue happened to my AMS subscription almost a year ago ( Ticket ID: [#804538]). Then you had a bug in the application and, after my cooperation with Kvetoslav, the issue was solved.
Now, I have exactly the same issue. I did all recommended steps to resolve (uninstall, clear cashes, turning off and on device, install AMS app back). It didn't resolve the issue. I have only one google account. And, therefore, everything was fine with the app before that update.
To be honest, I'm a little bit disappointed about that and (because it happened again) it really makes me thinking about some another AV app on my mobile.
I'm again open to help you in resolving this issue ;)
Kind regards,
Arek

Offline Tereza V.

  • Avast team
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  • Posts: 957
Hi Arek, thanks for your message. Please check your forum inbox, I sent you a solution to your licence via personal message ;)