Author Topic: Avast Free Antivirus is Failing to Install  (Read 1549 times)

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Avast Free Antivirus is Failing to Install
« on: April 14, 2018, 05:37:38 PM »
I am trying to install using the most recent download of Avast Free. I have already tried cleaning my file system and registry.


Offline Asyn

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Re: Avast Free Antivirus is Failing to Install
« Reply #1 on: April 14, 2018, 05:42:04 PM »
Try OpenDNS or GoogleDNS.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free Antivirus is Failing to Install
« Reply #2 on: April 14, 2018, 05:51:39 PM »
Neither worked.

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Re: Avast Free Antivirus is Failing to Install
« Reply #3 on: April 14, 2018, 05:55:08 PM »
- Which version of Avast Free..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free Antivirus is Failing to Install
« Reply #4 on: April 14, 2018, 06:00:35 PM »
What ever version is downloaded from the main Avast website.
OS: Win 7 64bit SP1
Malwarebytes
Avira and Malwarebytes

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Re: Avast Free Antivirus is Failing to Install
« Reply #5 on: April 14, 2018, 06:01:50 PM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.

PS: Regarding Avast & Malwarebytes, see: https://forums.malwarebytes.com/topic/200324-exclusions-for-avast-users/
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free Antivirus is Failing to Install
« Reply #6 on: April 14, 2018, 06:03:58 PM »
Thank you. I will try this now.

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Re: Avast Free Antivirus is Failing to Install
« Reply #7 on: April 14, 2018, 06:10:27 PM »
Thank you. I will try this now.
OK, you're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Free Antivirus is Failing to Install
« Reply #8 on: April 14, 2018, 06:26:04 PM »
Looks like that worked. Thanks again!

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Re: Avast Free Antivirus is Failing to Install
« Reply #9 on: April 14, 2018, 06:31:36 PM »
Looks like that worked. Thanks again!
NP, glad I could help.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0