Author Topic: Avast has blocked Iranian IPs again...  (Read 7607 times)

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Offline RezaKoochooloo

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Avast has blocked Iranian IPs again...
« on: April 20, 2018, 10:06:20 AM »
Hi, I'm an "Avast Free Antivirus" user from Iran. I've been using your product for more than 5 years and it's one of the best of its kind out there. So, thank you for that. But, today as I opened "Avast Free Antivirus", I was presented with this message:

Sorry, this product in not supported in your current location:


It was working until yesterday. I also get this message when I'll browse to Avast website:


As a matter of fact I couldn't register here with Iran's IP, I'm currently using an VPN to change my IP.

I don't really know what to say. I know that most Iranians probably use the free version of your antivirus, but this kind of behavior toward them is unprofessional and quite frankly mean. There are small businesses relying on such products. It's not gonna change the government really. It's only the people who suffer.

I mean people all around the world are resisting censorship and inequality (look at Telegram's situation with the Russians or people fighting over net neutrality in the US) In this time of history when Pavel Durov calls for "Digital Resistance – a decentralized movement standing for digital freedoms and progress globally", blocking a whole nation just because of their government is backward thinking. I'm shocked as well as sorry to see such behaviors...

So, I really hope this is some kind of mistake for Optimism is the faith that leads to achievement.
« Last Edit: April 20, 2018, 10:16:10 AM by RezaKoochooloo »

Offline Asyn

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Re: Avast has blocked Iranian IPs again...
« Reply #1 on: April 20, 2018, 12:28:21 PM »
As a matter of fact I couldn't register here with Iran's IP, I'm currently using an VPN to change my IP.

I don't really know what to say. I know that most Iranians probably use the free version of your antivirus, but this kind of behavior toward them is unprofessional and quite frankly mean. There are small businesses relying on such products. It's not gonna change the government really. It's only the people who suffer.
It's certainly not related to the use of the free version.
In case there's a political block, Avast has to obey the rules.
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Offline a person from Iran

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Re: Avast has blocked Iranian IPs again...
« Reply #2 on: April 23, 2018, 05:53:45 PM »
Hello,
I also use avast free antivirus, and if avast doesn't allow Iran IP's again for two more days, I will change my antivirus.
I'm sorry for avast. :(

Offline bob3160

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Re: Avast has blocked Iranian IPs again...
« Reply #3 on: April 23, 2018, 06:06:36 PM »
Hello,
I also use avast free antivirus, and if avast doesn't allow Iran IP's again for two more days, I will change my antivirus.
I'm sorry for avast. :(
Avast does what the regulatory agencies allow. The block if there is one, isn't under Avast's control.
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Offline soheil

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Re: Avast has blocked Iranian IPs again...
« Reply #4 on: May 07, 2018, 08:04:06 AM »
I have purchased my valid license.

Why do you write to me?



This product is not supported in your Location. why???????????????



Why really ??????


Why do you violate my rights?


You are not allowed to violate my right.


 I'm angry at you.



Premier 5-user license costs a lot I've Why should you violate my rights?


This is a big robbery.


« Last Edit: May 08, 2018, 09:10:53 AM by soheil »

Offline stibi

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Re: Avast has blocked Iranian IPs again...
« Reply #5 on: May 07, 2018, 11:48:33 AM »
Keep cool and ask you government.
Suppose they are responsible.

Offline bob3160

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Re: Avast has blocked Iranian IPs again...
« Reply #6 on: May 07, 2018, 02:25:53 PM »
Contact support and get a refund.

https://support.avast.com/en-us
Sales - Orders & Renewals https://www.avast.com/faq.php?article=AVKB24#artTitle
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Offline soheil

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Re: Avast has blocked Iranian IPs again...
« Reply #7 on: May 08, 2018, 08:35:17 AM »
I do not want to Refund.

Because if we are sanctions, I will not be able to receive the amount in return.

If you have sold the license, you are required to provide the necessary services.


If you do, you are a non-committed company and betray your customers.

Offline Claudiu7

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Re: Avast has blocked Iranian IPs again...
« Reply #8 on: May 08, 2018, 08:50:07 AM »
I do not want to Refund.

Because if we are sanctions, I will not be able to receive the amount in return.

If you have sold the license, you are required to provide the necessary services.


If you do, you are a non-committed company and betray your customers.

He is absolutely right!

Offline Asyn

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Re: Avast has blocked Iranian IPs again...
« Reply #9 on: May 08, 2018, 09:02:15 AM »
Excerpt from the EULA (Section 10)

You must comply with all applicable U.S. and international laws governing export and re-export of the Solutions, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. Without derogating from the generality of the foregoing, you represent, warrant and undertake that: (i) you are not a member of any of the denied persons list, unverified list, entity list, specially designated nationals list, debarred list or any other lists published by the U.S. Government; and (ii) you will not use, export or re-export any Solution to territories, destinations, companies or individuals in violation of U.S. and E.U. embargoes or trade sanctions. You will indemnify, defend and hold each member of the Vendor Group harmless from and against any claim, demand, suit or proceeding, and all damages, liabilities, costs and expenses arising from your failure to comply with this Section 10.

https://www.avast.com/eula
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Offline soheil

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Re: Avast has blocked Iranian IPs again...
« Reply #10 on: May 08, 2018, 09:21:25 AM »
If this is the case, again, I say that you are a liar, and deceiving your work for whatever you do.

If we are in a boycott, why did you build this site at the time of your boycott?

https://www.avast.com/fa-ir/index


And inside it you wrote Avast again in Iran.

Did you not deceive, and we made the license to pay a lot of money.

The cost of licensing in our country is very heavy because the currency of the countries is different. However, we purchased this license from you. Is it okay to deal with this?

If your answer to this boycott is yes. Be sure your software will be cracked and released on the Internet for you to give back your work.

Offline Asyn

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Re: Avast has blocked Iranian IPs again...
« Reply #11 on: May 08, 2018, 09:39:19 AM »
As said, Avast has to obey the laws, else they'd go out of business.
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Offline bob3160

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Re: Avast has blocked Iranian IPs again...
« Reply #12 on: May 08, 2018, 01:47:48 PM »
Not much you can do and not anything Avast can do.

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Offline Claudiu7

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Re: Avast has blocked Iranian IPs again...
« Reply #13 on: May 08, 2018, 11:13:40 PM »
Not much you can do and not anything Avast can do.

What about Avast returning the money if cannot deliver the product? It seems to me that Avast is taking advantage of the situation to rip off people from Iran, because they cannot do anything.

Offline bob3160

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Re: Avast has blocked Iranian IPs again...
« Reply #14 on: May 08, 2018, 11:26:23 PM »
Not much you can do and not anything Avast can do.

What about Avast returning the money if cannot deliver the product? It seems to me that Avast is taking advantage of the situation to rip off people from Iran, because they cannot do anything.
Sometimes it helps to look at the entire threat. :)
https://forum.avast.com/index.php?topic=218425.msg1460469#msg1460469
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