Author Topic: unable to reregister my Avast Free Antivirus  (Read 1800 times)

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unable to reregister my Avast Free Antivirus
« on: April 23, 2018, 07:28:03 PM »
My one year registration is about to expire. When I click on the  register button, I get a window that asks for version of the program that I desire. I select the free antivirus and then a window comes up saying "retrieving information, please wait". After a short wait, this  window disappears and my registration period has not been updated.

Offline schmidthouse

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Re: unable to reregister my Avast Free Antivirus
« Reply #1 on: April 24, 2018, 09:44:56 PM »
My understanding is the program re-registers itself after a several days. :)

https://www.avast.com/registration-free-antivirus

Offline bob3160

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Re: unable to reregister my Avast Free Antivirus
« Reply #2 on: April 25, 2018, 12:14:53 AM »
Have you rebooted your computer ???
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Re: unable to reregister my Avast Free Antivirus
« Reply #3 on: April 25, 2018, 08:21:27 PM »
I have restarted my laptop several times over the last couple of days with the re-register still failing. The AV is just counting down the days until my registration expires.

Offline bob3160

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Re: unable to reregister my Avast Free Antivirus
« Reply #4 on: April 26, 2018, 03:08:37 AM »
If it's  the free version, the protection never stops  The program will automatically renew after 10 days.
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Offline OliveOyl

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Re: unable to reregister my Avast Free Antivirus
« Reply #5 on: April 27, 2018, 07:13:18 PM »
I had the same problem some weeks back with trying to renew my expiring Avast Free.  I kept trying to renew (countless times) with no success.  Eventually, about one week prior to the expiration date, a renewal attempt did succeed.  Don't know why it took so long, but I would advise to keep on trying to renew.