Author Topic: Can't log in on PC  (Read 4278 times)

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Can't log in on PC
« on: April 18, 2018, 12:43:20 PM »
When I try to log in on my PC, it gives me an error.
I can log in from my browser and from my phone just fine, but it doesn't log me in on my PC.
Help?

Offline chris..

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Re: Can't log in on PC
« Reply #1 on: April 18, 2018, 09:57:24 PM »
Hello,

what kind of error ?
a message on the screen or nothing at all

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  • Guest
Re: Can't log in on PC
« Reply #2 on: April 20, 2018, 03:43:36 PM »
Hello,

what kind of error ?
a message on the screen or nothing at all
Just a general error message: "Login failed, please try again later"

Offline chris..

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Re: Can't log in on PC
« Reply #3 on: April 20, 2018, 10:54:42 PM »
if it is with firefox ,can you check that windows time is not ahead.
there is a bug still unresolved but I do not know if this is your case, because normally the wheel turns indefinitely, without error displayed
https://bugzilla.mozilla.org/show_bug.cgi?id=1352720

https://forum.avast.com/index.php?topic=203173.0

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Re: Can't log in on PC
« Reply #4 on: April 22, 2018, 10:49:30 AM »
if it is with firefox ,can you check that windows time is not ahead.
there is a bug still unresolved but I do not know if this is your case, because normally the wheel turns indefinitely, without error displayed
https://bugzilla.mozilla.org/show_bug.cgi?id=1352720

https://forum.avast.com/index.php?topic=203173.0
No, I can log in from my browser just fine, I can't log in in the antivirus itself.

Offline Asyn

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Re: Can't log in on PC
« Reply #5 on: April 22, 2018, 11:29:16 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Can't log in on PC
« Reply #6 on: April 22, 2018, 03:50:45 PM »

I just logged in via UI without problem.
Wonder if it's an Avast server related problem ???
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

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Re: Can't log in on PC
« Reply #7 on: April 24, 2018, 03:34:50 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

- Free
- Latest
- Windows 10 32x
- None
- Windows Defender

Offline Asyn

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Re: Can't log in on PC
« Reply #8 on: April 25, 2018, 06:16:03 AM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Can't log in on PC
« Reply #9 on: April 28, 2018, 01:35:20 PM »
Repair Avast:
1. Control Panel -> Add/Remove programs -> Avast
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
That didn't help at all.

Offline Asyn

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Re: Can't log in on PC
« Reply #10 on: April 28, 2018, 04:51:09 PM »
Try OpenDNS or GoogleDNS.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

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Re: Can't log in on PC
« Reply #11 on: April 28, 2018, 05:07:22 PM »
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v21H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 22.5, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://

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Re: Can't log in on PC
« Reply #12 on: April 29, 2018, 11:17:13 AM »

Offline Asyn

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Re: Can't log in on PC
« Reply #13 on: April 29, 2018, 11:22:01 AM »
You're welcome.
W8.1 [x64] - Avast PremSec 22.7.7366.BC [UI.713] - Firefox ESR 91.11 [NS/uBO/PB] - Thunderbird 91.11
Avast-Tools: Secure Browser 103.0 - Cleanup 22.2 - SecureLine 5.18 - DriverUpdater 22.2 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0