Author Topic: Daily error message  (Read 2254 times)

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Daily error message
« on: May 04, 2018, 03:38:51 PM »
At least once a day, I get a notification message from Avast Security that there was an "internal error" and I should check the system log.  The only thing I see in the system log that appears to be relevant is:

May 4, 2018 at 9:25:01 AM com.avast.proxy[4033]: SecTrustEvaluate(): pop.newsguy.com: 5
May 4, 2018 at 9:25:01 AM syslogd[59]: ASL Sender Statistics
May 4, 2018 at 9:25:01 AM com.avast.proxy[4033]: SecTrustEvaluate(): pop.newsguy.com: 5
May 4, 2018 at 9:25:05 AM com.apple.xpc.launchd[1]: Unknown key for integer: _DirtyJetsamMemoryLimit
May 4, 2018 at 9:25:06 AM com.apple.xpc.launchd[1]: Unknown key for integer: _DirtyJetsamMemoryLimit
May 4, 2018 at 9:25:11 AM com.apple.xpc.launchd[1]: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.bsd.dirhelper
May 4, 2018 at 9:25:11 AM Finder[500]: libcoreservices: __create_or_fix_relative_directory: 959: __dirhelper_create_relative returned (os/kern) failure
May 4, 2018 at 9:25:11 AM com.apple.xpc.launchd[1]: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.quicklook
May 4, 2018 at 9:25:29 AM com.apple.xpc.launchd[1]: Service exited with abnormal code: 1
May 4, 2018 at 9:25:29 AM systemstats[70]: assertion failed: 17E199: systemstats + 914800 [D1E75C38-62CE-3D77-9ED3-5F6D38EF0676]: 0x40
May 4, 2018 at 9:25:32 AM com.apple.xpc.launchd[1]: Unknown key for integer: _DirtyJetsamMemoryLimit
May 4, 2018 at 9:25:37 AM systemstats[70]: assertion failed: 17E199: systemstats + 914800 [D1E75C38-62CE-3D77-9ED3-5F6D38EF0676]: 0x40
May 4, 2018 at 9:25:39 AM com.apple.xpc.launchd[1]: Unknown key for integer: _DirtyJetsamMemoryLimit


I don't know what's going on.  Maybe someone else does?  In any case, this appears to be a daily occurrence and the information in the log appears to be the same each time.

Offline ondrej.kolacek

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Re: Daily error message
« Reply #1 on: May 04, 2018, 05:01:58 PM »
Hello,
please run Console application (cmd+space, type console + enter), select System Reports on the left and check whether there are any crashes of processes called com.avast.service. If yes, send me a few please on ondrej dot kolacek at avast dot com.
Also what is the version of AV?
Kind regards,
Ondrej Kolacek