Author Topic: Error  (Read 1094 times)

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Offline Purple_Lemon

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Error
« on: April 30, 2018, 04:16:36 PM »
This error appears , when i click on question sign in the top right corner of Avast Premier's window:"The online content is unavaible,please check your Internet connection and try again"
The Internet connection is OK, Firewall turned on.
I have Windows XP SP3 , Avast Premier 18.3.2333.
Please Help ???

Offline DavidR

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Re: Error
« Reply #1 on: April 30, 2018, 06:43:32 PM »
I don't believe this is to do with your firewall as such, but an internal problem with the AvastUI.

The ? is just a context help function to to give relevant help information for the page you are on.  I thought (always dangerous to think) this was from a local help file so it wouldn't need to connect.  If I click on it from the main avastUI page this is what I see, attached image.

You could try an avast Repair.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security