Author Topic: Refund request  (Read 2096 times)

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Offline andrerz

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Refund request
« on: May 01, 2018, 10:38:55 AM »
Hello, today my trial subscription has converted to a full version, I was not aware that the auto renewal was still on and it took money out of my card. It's important that I get the money back as soon as possible. How long will the refund take? I didn't receive any confirmation e-mail. Please help me, i really need that money.

The Order ID is 47461476700

The Ticket number is 06470536

Thank you
« Last Edit: May 01, 2018, 02:03:52 PM by andrerz »

Offline White10

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Re: Refund request
« Reply #1 on: July 18, 2020, 04:00:57 AM »
Hi, I had cancelled my subscription and yet y'all still took money out of my account. I would appreciate it if you would put my money back

Offline Asyn

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Re: Refund request
« Reply #2 on: July 18, 2020, 06:06:23 AM »
Hi, I had cancelled my subscription and yet y'all still took money out of my account. I would appreciate it if you would put my money back
-> https://support.avast.com/en-ww/article/Refund-request/
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