hello,
i have often the avast icon (free version) that become disabled (red cross) when i want to open the main window it displays "ui failed to load".
i have searched on internet a lot of time for this issue. many people have/had it.
- some fixes were to enable the "remote desktop" windows service.
the 1st time the problem happened i have activated this service and indeed avast has enabled.
- some days later, the problem reappeared but this time the remot desktop service was already enabled. so it was impossible to reactive avast with this way.
the other solution i read in the forums was to "repair" or "update" avast but this doesn't work for me
- the last fix i have read is to uninstall and reinstall avast.
i have done it, avast has indeed worked again... but only few days, because today morning the problem reappeared...
what can i do else? i cant uninstall/reinstall one time a week, it takes too much time.
is it possible that an avast member team can help me please?
thanks
ps: i use windows 7 pro 64 bits and i have zone alarm firewall.
update: when i right-clic on the avast icon and choose the option update, a window appears, in this window when i clic the "update" button i have a message from avast that the rpc server is not available.
maybe it could help for the diagnostic