Author Topic: New Bug in Avast...  (Read 1656 times)

0 Members and 1 Guest are viewing this topic.

Offline MaxLV

  • Jr. Member
  • **
  • Posts: 52
New Bug in Avast...
« on: May 03, 2018, 02:10:17 AM »
Updated two desktop computers running Windows 10 Pro 64bit to Windows 1803.
Besides the Rescue disk creation option not working, I've now found that the Avast Safe Zone browser doesnt work either. The browser starts OK, but cannot be shut down, Just get the browser not responding error from Windows.

The Safe Zone browser can only be shut down with Task Manager by cancelling the process tree.
Also the Bank Mode in the Safe Zone Browser doesn't work at all, it just opens a blank screen that cant be closed.
Windows Event Viewer shows the following error for Avast Safe Zone Browser:

Log Name:      Application
Source:        Application Hang
Date:          3/05/2018 11:48:19 AM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Cray-3
Description:
The program SZBrowser.exe version 4.58.2552.909 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 Process ID: 4c44
 Start Time: 01d3e26ff4f25a74
 Termination Time: 5031
 Application Path: C:\Program Files\AVAST Software\SZBrowser\4.58.2552.909_0\SZBrowser.exe
 Report Id: e9a5aac2-cd5c-4809-9970-6a1b64268e35
 Faulting package full name:
 Faulting package-relative application ID:

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-05-02T23:48:19.001751200Z" />
    <EventRecordID>621</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Cray-3</Computer>
    <Security />
  </System>
  <EventData>
    <Data>SZBrowser.exe</Data>
    <Data>4.58.2552.909</Data>
    <Data>4c44</Data>
    <Data>01d3e26ff4f25a74</Data>
    <Data>5031</Data>
    <Data>C:\Program Files\AVAST Software\SZBrowser\4.58.2552.909_0\SZBrowser.exe</Data>
    <Data>e9a5aac2-cd5c-4809-9970-6a1b64268e35</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
</Event>

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76035
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: New Bug in Avast...
« Reply #1 on: May 03, 2018, 05:28:45 AM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0