Author Topic: Avast 18.3.23339 ,Shields Disabled  (Read 1435 times)

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Avast 18.3.23339 ,Shields Disabled
« on: May 03, 2018, 08:04:47 AM »
Avast Program 18.3.23339 (build 18.3.3860.316)

I keep getting a pop-up box on the desktop to indicate Avast is disabled
Going to Control Panel/ Security and Maintenance I can see its OFF
Click "Turn on" for Avast - nothing response

On windows bottom tool bar, Avast displays all 5 shields Disabled - cannot enable

In Control Panel/ Uninstall Programs, I have repaired Avast - no good

 In Control Panel/Admin Tools/Component Services, all entries concerning Avast are running

if I go to Avast Main Interface it displays "You are Protected
I can even run a Smart Scan

So, am I protected or not ?
« Last Edit: May 03, 2018, 08:56:52 AM by bures »

Offline Asyn

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Re: Shields Disabled
« Reply #1 on: May 03, 2018, 08:09:12 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Shields Disabled
« Reply #2 on: May 03, 2018, 08:52:38 AM »
Free ed
See top of post for Ver/build number

OS:- win 10 Pro

No other AV apart from Win 10 Defender disabled

No other security software installed

Offline Asyn

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Re: Avast 18.3.23339 ,Shields Disabled
« Reply #3 on: May 03, 2018, 09:01:28 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast 18.3.23339 ,Shields Disabled
« Reply #4 on: May 03, 2018, 09:28:22 AM »
Solved

Ignore the warning about Shields disabled
Choose "Disable until Computer is Restarted"

Restart PC and it now works

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Re: Avast 18.3.23339 ,Shields Disabled
« Reply #5 on: May 03, 2018, 09:29:26 AM »
Thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0