Author Topic: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status  (Read 2117 times)

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Offline fssbob2

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Since the 13.7 update, under "Shields info", a couple of minutes after startup the Wi-Fi Inspector status changes from "Enabled" to "Error". If I disable/re-enable the shield, it again says "Enabled", but a couple of minutes later it goes back to "Error".

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #1 on: May 09, 2018, 06:47:05 AM »
I got that too. Would love to hear why.

Offline Radek Brich

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #2 on: May 09, 2018, 12:45:23 PM »
Thanks for reporting.

Could you send us also a support package? (Help/ Avast Technical Support / Generate support package )

We're looking into this and having these support packages might help us to find the problem.

REDACTED

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #3 on: May 09, 2018, 10:08:32 PM »
There are some relevant comments in this thread: https://forum.avast.com/index.php?topic=218747.0

Offline fssbob2

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #4 on: May 16, 2018, 11:49:13 PM »
This continues to happen with 13.8.

Thanks.

Bob

Offline Radek Brich

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #5 on: May 21, 2018, 01:03:05 PM »
This will be fixed in next release (13.9). There is actually no error, only the status is wrong.

Offline fssbob2

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Re: Since 13.7 Update: Shields info - Wi-Fi Inspector Error Status
« Reply #6 on: May 21, 2018, 04:51:34 PM »
Great. Thanks.

Bob