Author Topic: Random theft alerts  (Read 1001 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Random theft alerts
« on: May 07, 2018, 07:11:34 PM »
recently I have had my phone suddenly start saying it is lost or stolen - once a week or 2 ago in the middle of the night again a few days ago and a couple of times today
Today before I got the phone open but the alarm stopped before I could fully enter my pin. On the other occasions by the time I got to the phone the alarm stopped.
I looked today, online, and my phone reports it has an untrusted SIM (it has not been changed recently) - I am unable to mark it trusted from the web portal.
Looking in the online notification log I can see entries from 2 days ago suggesting the SIM or number was changed (3 times in 2 minutes) which it was not but there is nothing in the log from the 2 instances today or the incedent a few weeks ago.
Any idea why, for no apparent reason my phone alarms as stolen and then stops again for no reason? Any idea why my phone shows as having an untrusted SIM that can't be set to trusted?
Thanks
Peter

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37552
  • Not a avast user
Re: Random theft alerts
« Reply #1 on: May 07, 2018, 07:53:31 PM »
correct forum section to ask would be  Avast Mobile Apps


REDACTED

  • Guest
Re: Random theft alerts
« Reply #2 on: May 07, 2018, 10:22:29 PM »
as advised, reposted here
Avast WEBforum » Avast Products » Avast Mobile Apps » Avast Anti-Theft for Android (