Author Topic: Version: 18.4.2338  (Read 56739 times)

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Re: NEW Version: 18.4.2338
« Reply #15 on: May 10, 2018, 10:21:33 PM »

https://youtu.be/6_OC2o7nAoA

Why exactly did you post this?

This doesn't help most of us who are having the 'UI Failed to load' issue.  :-\

Offline bob3160

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Re: NEW Version: 18.4.2338
« Reply #16 on: May 10, 2018, 11:00:46 PM »

https://youtu.be/6_OC2o7nAoA

Why exactly did you post this?

This doesn't help most of us who are having the 'UI Failed to load' issue.  :-\
That isn't the title of the video.
For me, the first reboot after the update took forever and all shields were disabled.
Enabling these shields did not work.
A second restart, which again took a long time, allowed Avast to work with all shields active.
Hopefully Avast isn't causing the long delay in the restart.
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Re: NEW Version: 18.4.2338
« Reply #17 on: May 10, 2018, 11:18:42 PM »

https://youtu.be/6_OC2o7nAoA

Why exactly did you post this?

This doesn't help most of us who are having the 'UI Failed to load' issue.  :-\
That isn't the title of the video.
For me, the first reboot after the update took forever and all shields were disabled.
Enabling these shields did not work.
A second restart, which again took a long time, allowed Avast to work with all shields active.
Hopefully Avast isn't causing the long delay in the restart.

That's still too many restarts though.

I'll wait for the devs to respond to this situation that they clearly have not fixed.

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Re: NEW Version: 18.4.2338
« Reply #18 on: May 10, 2018, 11:46:01 PM »
There would appear to be an incorrect build number for the new program version 18.4.2338 (Build 18.3.3860.316). Not following the program version of 18.4.xxxx.
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Offline Alikhan

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Re: NEW Version: 18.4.2338
« Reply #19 on: May 10, 2018, 11:54:11 PM »
There would appear to be an incorrect build number for the new program version 18.4.2338 (Build 18.3.3860.316). Not following the program version of 18.4.xxxx.

I think you will need to restart for the build number to change. It is still Build 18.3.3860.316 until the reboot is done.
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Online DavidR

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Re: NEW Version: 18.4.2338
« Reply #20 on: May 11, 2018, 12:00:21 AM »
There would appear to be an incorrect build number for the new program version 18.4.2338 (Build 18.3.3860.316). Not following the program version of 18.4.xxxx.

I think you will need to restart for the build number to change. It is still Build 18.3.3860.316 until the reboot is done.


That is what it has just done (I was just finishing off some work before a restart), but I find it strange that the Program version doesn't do the same thing, change after a reboot.
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Re: NEW Version: 18.4.2338
« Reply #21 on: May 11, 2018, 12:01:25 AM »
@ AllwaysS....d,
Again, you are reading something into my reply.
I'm simply stating the facts. No need to moan or groan.
Just passing the information along so Avast can gain information and fix anything that's wrong.
@DavidR,
The end screen in the video is from before a system reboot.
Once rebooted, it reflects the correct version and build.
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Re: NEW Version: 18.4.2338
« Reply #22 on: May 11, 2018, 01:03:20 AM »
@ AllwaysS....d,
Again, you are reading something into my reply.
I'm simply stating the facts. No need to moan or groan.
Just passing the information along so Avast can gain information and fix anything that's wrong.

Same here. Just stating facts since I'm not the only one having the issue.

When can we expect a response from the devs?

It's possible they haven't responded yet because they're trying to actually fix this issue permanently. Well... I hope that's the case anyway.

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Re: NEW Version: 18.4.2338
« Reply #23 on: May 11, 2018, 05:51:12 AM »
Updated to the latest AIS version (see sig below) without issue.  This was done after I uninstalled the previious version18.3.2333 and then installed Spring Creators Update 1803 with just Windows Defender running.

As always, this is a clean install using the full offline installer.  No issues whatever.  Well, almost none.  I show (1) shield disabled, same as before. 

What is notable is the vastly improved built-in help section found in the new Menu drop-down.  Nice.  Cold boot start-up time is around 50 seconds to desktop with avast installed, 42 seconds with Windows Defender.
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Offline Rompin Raider

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Re: NEW Version: 18.4.2338
« Reply #24 on: May 11, 2018, 05:53:58 AM »
Windows 10 and AIS...upon installation, UI fail (like a few others) but two restarts and all is well.
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Re: NEW Version: 18.4.2338
« Reply #25 on: May 11, 2018, 06:43:15 AM »
Now on top of that a minor question: How to deactivate the bothering promotional messages for other avast products in Avast Premier?
Hi Victor, this has been moved to privacy settings - see screenshot.
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Re: NEW Version: 18.4.2338
« Reply #26 on: May 11, 2018, 06:45:34 AM »
Is there any chance you guys can show us the Exploit and Rootkit popups as it's unlikely we'll be able to see them anytime soon ourselves and since we can't induce them like for file detections using EICAR...
Hi pal, see: https://forum.avast.com/index.php?topic=218220.msg1457942#msg1457942
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Offline gary palmer

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NEW Version: 18.4.2338 & Scan Button Unconfigured Issue
« Reply #27 on: May 11, 2018, 09:44:28 AM »
What about doing something about the Scan Button Unconfigured Issue as discussed at Forum Links:

https://forum.avast.com/?topic=215602.0
https://forum.avast.com/index.php?topic=216284.0

Refer to  pics attached.

Are the developers working on this bug and will it be eventually be fixed.

Currently I workaround the problem by restoring a configuration/settings backup made when problem not showing...this enables me to access scan buttons as after restoring backup the buttons are properly configured.  Fix is temporary and problem will re occur.

Please fix this bug.  No a reinstallation does not fix this problem and am aware not all users have this issue.

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Re: NEW Version: 18.4.2338 & Scan Button Unconfigured Issue
« Reply #28 on: May 11, 2018, 09:48:30 AM »
Are the developers working on this bug and will it be eventually be fixed.
Yes. As workaround create a custom scan, that fixed it for me.
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Re: NEW Version: 18.4.2338
« Reply #29 on: May 11, 2018, 10:24:52 AM »
Now on top of that a minor question: How to deactivate the bothering promotional messages for other avast products in Avast Premier?
Hi Victor, this has been moved to privacy settings - see screenshot.
Thanks Asyn