Author Topic: Won't Let Me Cancel Auto Renewal  (Read 3417 times)

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Won't Let Me Cancel Auto Renewal
« on: May 13, 2018, 11:15:54 AM »
I want to cancel my Avast Cleanup. Avast is telling me they can't do it.

Quote
We're sorry, we couldn't cancel your Auto-renewal subscription.

That's what I get.

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  • Guest
Re: Won't Let Me Cancel Auto Renewal
« Reply #1 on: May 13, 2018, 08:34:22 PM »
I have same problem , everyone is having the same problem and no one is helping if not helping ı cancel my credit card >:(

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  • Guest
Re: Won't Let Me Cancel Auto Renewal
« Reply #2 on: May 13, 2018, 11:19:05 PM »
I had exactly the same problem. Tried multiple ways to cancel auto renewal. All didn't work. Contacted customer service and received an email that tells me the auto renewal has been canceled. Still looks like it is enabled on account page. I'm canceling my cc and leaving as one unhappy customer. Doesn't look good Avast.

Offline Asyn

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Re: Won't Let Me Cancel Auto Renewal
« Reply #3 on: May 14, 2018, 05:03:52 AM »
I want to cancel my Avast Cleanup. Avast is telling me they can't do it.
-> https://forum.avast.com/index.php?topic=218543.0
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0