Author Topic: No support... No help on forums... Game over?  (Read 2005 times)

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No support... No help on forums... Game over?
« on: May 14, 2018, 01:27:04 PM »
Situation: Avast Secure Browser automatically replaced Avast Safezone and now all of the open pages are gone, all preferences are gone, etc.

Been trying to get any support (or at least feedback from Avast), but to no avail.  :(

One of the certified resellers told me, that there's no support - is it so, does Avast not support its long-time users?!?  :-\

Offline Asyn

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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: No support... No help on forums... Game over?
« Reply #2 on: May 14, 2018, 03:29:02 PM »
-> https://forum.avast.com/index.php?board=78.0

Yup, that's what I'm talking about - NO HELP in that section of the forum!

Offline DavidR

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Re: No support... No help on forums... Game over?
« Reply #3 on: May 14, 2018, 04:35:28 PM »
-> https://forum.avast.com/index.php?board=78.0

Yup, that's what I'm talking about - NO HELP in that section of the forum!

The point is to check that forum and if there isn't anything relevant to your problem, then create a new topic about it seeking help.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.3.6108 (build 24.3.8975.762) UI 1.0.801/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

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Re: No support... No help on forums... Game over?
« Reply #4 on: May 18, 2018, 05:01:21 PM »
-> https://forum.avast.com/index.php?board=78.0

Yup, that's what I'm talking about - NO HELP in that section of the forum!

The point is to check that forum and if there isn't anything relevant to your problem, then create a new topic about it seeking help.

That was "very helpful", captain obvious!  :P

First, I did check the forums, second, I did create a thread, third, I posted here. And now it's full circle and no solution to the problem.

Thank you, everyone who posted here, but failed to even want to help... thank you? Not really!  >:(

@ Moderators, please, close this thread, since it's become obvious that I'm not going to get any help.