HP ENVY Running Win 10 will not boot correctly

[REDACTED]

I hope we can do this.  My computer is an HP ENVY and is running Win 10.  It just will not complete the boot up process.  My husbands is a Gateway and is running Win8.  Both are laptops.  is there anything we can do or do I need to try and go to a local shop?  I know we did someting using Flashdrives once when it was my husbands computer but that was with the WIN 10 working well.

I will add that on Sunday night I downloaded, installed and ran the AVAST Clean up free trial.  So I guess it is possible that this is related.

Thanks!

[Sass Drake]

On working PC, follow this instructions to create Windows 10 installation disk from empty USB drive.
https://www.microsoft.com/en-us/software-download/windows10

Next, scroll down to "What If Nothing Works?" in this tutorial
https://www.makeuseof.com/tag/boot-windows-10-safe-mode/
and follow isntrusctions for entering Troubleshoot -> Advanced Options.
THen try using Startup repair or System restore.

If that fails you can do fresh installation of Windows if you don't have important data on that laptop.

[REDACTED]

Thank you!!!  I will try this!  Lets hope it works because there are files on there that I don't want to loose.  I guess I should just start saving to some sort of external drives to be safe. 

[Pondus]

Thank you!!!  I will try this!  Lets hope it works because there are files on there that I don't want to loose.  I guess I should just start saving to some sort of external drives to be safe.

You have a Gmail account, that mean you have free online storage  >>  https://www.google.com/drive/

[REDACTED]

Oh, I havnen't thought of that.
Thanks!

[REDACTED]

I am now on my laptop.  I think the WIN10 on the USB helped but I also had to go into safe mode then control panel then uninstall and I uninstalled the Avast Clean up.  Sooooo, I think it is fixed.  Still seems a little slow but that is probably the wifi.  Seems to be working fine!!!

Thank you very much!!!