Author Topic: Bank Mode not opening properly/SZ Browser corrupt  (Read 3011 times)

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Bank Mode not opening properly/SZ Browser corrupt
« on: May 15, 2018, 04:42:15 AM »
I am a paid user with Program version 18.4.2338 (build 18.4.3895.0) on Windows 10 home.

When opening bank mode I always use the taskbar icon, right click, open bank mode. (Why is this option not available on the user interface?) I have been using it this way since I signed up with Avast. The last time I ran bank mode was approximately 1 month ago, with no problems. Now when I try to run it, the background window appears, but no browser. I've tried all the icons along the bottom of the window, and all it does is freeze the program (not-responding). At this point, even windows task manager fails to close it. I am forced to restart.

As an alternate, I decided to try getting to bank mode through my SZ Browser. However, when I open the browser, it automatically tries to redirect to bank mode, and the whole thing goes haywire. A pop-up window telling me I don't have permission appears. Then another, then another, and so on. I am so flooded with pop-ups I have to restart my computer. It's as if the program is corrupt.

I tried to update Avast program, but it tells me I already have the latest. Restart, malware, and virus scan offers no help.

Anybody else experiencing this?

Offline oliveira56

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Re: Bank Mode not opening properly/SZ Browser corrupt
« Reply #1 on: May 15, 2018, 06:27:56 PM »
I had a similar problem and I had to reset everything on the laptop.
View this post https://forum.avast.com/index.php?topic=218788.msg1460878#msg1460878

Offline bob3160

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Re: Bank Mode not opening properly/SZ Browser corrupt
« Reply #2 on: May 15, 2018, 11:06:10 PM »
Are you using the latest version of the Secure Browser ???
https://www.avast.com/en-us/secure-browser
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Re: Bank Mode not opening properly/SZ Browser corrupt
« Reply #3 on: May 17, 2018, 07:26:45 AM »
Wow! That did the trick! I never thought to update the browser, for one, because I never used it before, and two, it should update the same time as program updates. In any case, Avast seemed to really screw its customers on this one. Thanks for your help!

Offline bob3160

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Re: Bank Mode not opening properly/SZ Browser corrupt
« Reply #4 on: May 17, 2018, 12:39:06 PM »
Wow! That did the trick! I never thought to update the browser, for one, because I never used it before, and two, it should update the same time as program updates. In any case, Avast seemed to really screw its customers on this one. Thanks for your help!
The Secure browser is a separate product and therefore doesn't update through Avast.
It happens to be an excellent browser. :)
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet