Author Topic: NEW version: 18.1.4840  (Read 4953 times)

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Offline Stellarman

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NEW version: 18.1.4840
« on: May 15, 2018, 10:55:18 PM »
Hello everyone,

New version 18.1.4840 of Avast Cleanup product has just been released!

What's new in Avast Cleanup product?
  • Statistics - Easily see how much we’ve cleaned, fixed, and tuned your computer.
  • Small design tweaks make it easier to use our program and manage your Avast subscriptions.
  • Our Windows taskbar icon now properly shows when there’s something to clean or fix.
  • A few other bugs were squashed for improved stability.

How you can get the latest version?

Enjoy the latest version!

Thank you,
Avast Cleanup team.

Offline Asyn

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Re: NEW version: 18.1.4840
« Reply #1 on: May 16, 2018, 08:47:04 AM »
The layout issues reported in the beta are fixed. Cheers :)
Win 8.1 [x64] - Avast Premier 18.7.2350.B1 - CC 5.47 - MCS - EEK - FF ESR 60.2.1 [NS/AOS/uBO] - TB 52.9.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline Pako7

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Re: NEW version: 18.1.4840
« Reply #2 on: May 16, 2018, 01:25:39 PM »
i already have it but the update seems to be taking tooo long to come on its own

thanks for the update
« Last Edit: May 16, 2018, 01:29:50 PM by Pako7 »

Offline Tarpeius

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Re: NEW version: 18.1.4840
« Reply #3 on: May 18, 2018, 10:28:14 AM »
Since the update my Cleanup Premium doesn´t work anymore  >:(
Everytime the error comes, that i have do restart my system and if this doesn´t help i must reinstall the app or contact the support. Until now i WAS happy with everything!

Offline Stellarman

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Re: NEW version: 18.1.4840
« Reply #4 on: May 18, 2018, 11:43:02 AM »
Since the update my Cleanup Premium doesn´t work anymore  >:(
Everytime the error comes, that i have do restart my system and if this doesn´t help i must reinstall the app or contact the support. Until now i WAS happy with everything!

Hi,

we apologize for the issues caused by the latest update.

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Offline Pako7

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Re: NEW version: 18.1.4840
« Reply #5 on: May 19, 2018, 02:11:39 PM »
will I ever receive ur update??....been waiting anyway maybe you want to fix the errors before I receive it  :)

Offline Asyn

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Re: NEW version: 18.1.4840
« Reply #6 on: May 19, 2018, 04:49:30 PM »
will I ever receive ur update??
Or in case you don't want to wait [...] you can download and install it from this link: http://tuneup.avast.tools.avcdn.net/tools/avast/tuneup/avast_cleanup_setup.exe
Win 8.1 [x64] - Avast Premier 18.7.2350.B1 - CC 5.47 - MCS - EEK - FF ESR 60.2.1 [NS/AOS/uBO] - TB 52.9.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline Tarpeius

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Re: NEW version: 18.1.4840
« Reply #7 on: May 21, 2018, 11:02:56 AM »
Since the update my Cleanup Premium doesn´t work anymore  >:(
Everytime the error comes, that i have do restart my system and if this doesn´t help i must reinstall the app or contact the support. Until now i WAS happy with everything!

Hi,

we apologize for the issues caused by the latest update.

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Done
« Last Edit: May 21, 2018, 11:06:53 AM by Tarpeius »

Offline Stellarman

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Re: NEW version: 18.1.4840
« Reply #8 on: May 21, 2018, 01:58:39 PM »
Since the update my Cleanup Premium doesn´t work anymore  >:(
Everytime the error comes, that i have do restart my system and if this doesn´t help i must reinstall the app or contact the support. Until now i WAS happy with everything!

Hi,

we apologize for the issues caused by the latest update.

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Done

Hi,

Thank you very much for sending the log files!
We are already working on fix of this particular issue. We will release it as soon as possible once it will be ready.
Please be patient, I will announce it here on the forum once it will be live.

Thank you.

Offline Stellarman

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Re: NEW version: 18.1.4840
« Reply #9 on: May 23, 2018, 10:54:19 AM »
Hello everyone,

New version 18.1.4888 of Avast Cleanup product has just been released!

What's new in Avast Cleanup product?
  • Fixed issue which caused that in some cases license key was not activated properly or disappeared from the settings.
  • Fixed crash of Background & startup module which caused the crash of Cleanup service.

How you can get the latest version?

Enjoy the latest version!

Thank you,
Avast Cleanup team.

Offline Tarpeius

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Re: NEW version: 18.1.4840
« Reply #10 on: May 27, 2018, 01:31:45 PM »
Since the update my Cleanup Premium doesn´t work anymore  >:(
Everytime the error comes, that i have do restart my system and if this doesn´t help i must reinstall the app or contact the support. Until now i WAS happy with everything!

Hi,

we apologize for the issues caused by the latest update.

In order to be able to help you I would like to ask you to send the log files so we can investigate where the problem is.
You can simply send them by executing our log collector utility from this path C:\Program Files (x86)\AVAST Software\Avast Cleanup\tulogcollector.exe.
Just please add your email address there so we can join the logs with your report here.

Thank you.

Done

Hi,

Thank you very much for sending the log files!
We are already working on fix of this particular issue. We will release it as soon as possible once it will be ready.
Please be patient, I will announce it here on the forum once it will be live.

Thank you.

Seems that the new update mades the programm works again. Case closed  ;D

Offline Asyn

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Re: NEW version: 18.1.4840
« Reply #11 on: May 27, 2018, 02:08:24 PM »
Sounds good, thanks for the feedback.
Win 8.1 [x64] - Avast Premier 18.7.2350.B1 - CC 5.47 - MCS - EEK - FF ESR 60.2.1 [NS/AOS/uBO] - TB 52.9.1 [EM] - ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523

Offline mazrine2003

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Re: NEW version: 18.1.4840
« Reply #12 on: June 17, 2018, 02:19:55 AM »
Have they fixed the errors with cleanup that disabled the terado tsudo tunnling adapter which prevented use of the xbox app on windows ten, and have they also fixed cleanup correcting registry errors that are not really registry errors, which caused my computer to crash rather badly, making me have to do a fresh install of windows?

Offline Pako7

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Re: NEW version: 18.1.4840
« Reply #13 on: July 04, 2018, 04:34:07 PM »
great update but we are still looking for more improvements ...more features :D

Offline elizabeth253

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Re: NEW version: 18.1.4840
« Reply #14 on: August 15, 2018, 05:07:35 AM »
over a week ago i updated my avast it required a restart of computer since then I have been logged out and can not log in to m computer.  It says "the user profile service service failed the log on
user profile cannot be loaded."

how can I get back into my computer??