Author Topic: Account Renewal  (Read 2146 times)

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Account Renewal
« on: May 17, 2018, 12:37:10 AM »
I want to renew my 3 PC subscription for 2 years with Paypal payment.
Unfortunately I cannot find a way to turn OFF auto renewal.
I don't want money to be automatically taken from my paypal account unless I do it.
I could pay with B-pay, but that is not my preferred method.
How do I renew with a manual subscription ?
Thanks.

Offline DavidR

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Re: Account Renewal
« Reply #1 on: May 17, 2018, 01:29:10 AM »
Check out this FAQ:
Sales - Orders and Renewals FAQ - https://www.avast.com/faq.php?article=AVKB24#artTitle.
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Offline chris..

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Re: Account Renewal
« Reply #2 on: May 17, 2018, 07:22:11 PM »
In the meantime, if you have made your (1st) payment via PAYPAL you can cancel the subscription (pre-approved payment) in your PAYPAL account by clicking on the toothed wheel at the top right -> payments -> manage pre-approved payments -> check "inactive" for avast (or partner)

Offline bob3160

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Re: Account Renewal
« Reply #3 on: May 18, 2018, 12:27:41 AM »
You should also be able to turn off the auto-renewal in your my.avast.com account.
Check under your licenses.
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Offline chris..

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Re: Account Renewal
« Reply #4 on: May 18, 2018, 07:52:32 AM »
not necessarily, it depends on which partner you made the payment through.
With NEXWAY for example, you can't.
The best way is to follow step by step the FAQ given above by DavidR