Author Topic: Smart scan components differ from those selected  (Read 9147 times)

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Offline rocksteady

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Re: Smart scan components differ from those selected
« Reply #75 on: January 11, 2019, 10:54:41 AM »
Just took this screenshot showing the unwanted annoying Sensitive Data scan in Smart Scan, on my Win10 rig which is up-to-date with 19.1.2360 (build 19.1.4142.0).

Yes Bob, the problem does go back many months, and has been reported in other threads here.
https://forum.avast.com/index.php?topic=221547.0
Avast seem to be showing little interest correcting it despite earlier promises to look at Smart Scan.
Ed
« Last Edit: January 11, 2019, 10:56:33 AM by rocksteady »

Offline bob3160

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Re: Smart scan components differ from those selected
« Reply #76 on: January 11, 2019, 01:38:05 PM »
Just took this screenshot showing the unwanted annoying Sensitive Data scan in Smart Scan, on my Win10 rig which is up-to-date with 19.1.2360 (build 19.1.4142.0).

Yes Bob, the problem does go back many months, and has been reported in other threads here.
https://forum.avast.com/index.php?topic=221547.0
Avast seem to be showing little interest correcting it despite earlier promises to look at Smart Scan.
Ed
Again quoting an older thread doesn't add to your point.
Also please not, my scan showed a Windows 10 system. The reports seem to come from people using
Windows 7. Maybe that's something Avast needs to check.
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Offline avant-guvnor

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Re: Smart scan components differ from those selected
« Reply #77 on: January 11, 2019, 01:59:20 PM »
Just took this screenshot showing the unwanted annoying Sensitive Data scan in Smart Scan, on my Win10 rig which is up-to-date with 19.1.2360 (build 19.1.4142.0).

Yes Bob, the problem does go back many months, and has been reported in other threads here.
https://forum.avast.com/index.php?topic=221547.0
Avast seem to be showing little interest correcting it despite earlier promises to look at Smart Scan.
Ed
Again quoting an older thread doesn't add to your point.
Also please not, my scan showed a Windows 10 system. The reports seem to come from people using
Windows 7. Maybe that's something Avast needs to check.

No, I am running Widows 10 Pro and Avast Free v.19.1.2360 and I still have this issue which, as I say earlier in this thread, I reported back in November 2017.

Offline rocksteady

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Re: Smart scan components differ from those selected
« Reply #78 on: January 11, 2019, 07:33:03 PM »
Just took this screenshot showing the unwanted annoying Sensitive Data scan in Smart Scan, on my Win10 rig which is up-to-date with 19.1.2360 (build 19.1.4142.0).

Yes Bob, the problem does go back many months, and has been reported in other threads here.
https://forum.avast.com/index.php?topic=221547.0
Avast seem to be showing little interest correcting it despite earlier promises to look at Smart Scan.
Ed
Again quoting an older thread doesn't add to your point.
Also please not, my scan showed a Windows 10 system. The reports seem to come from people using
Windows 7. Maybe that's something Avast needs to check.

@Bob,
If you read my post you will see the screenshot was from my "Win10 rig".
(but from my experience could equally be from my XP rig as get same problem on that).
Ed

Offline YeOldeBowler

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Re: Smart scan components differ from those selected
« Reply #79 on: March 14, 2019, 05:57:13 PM »
I assist with a silver surfers club. The members get very confused when a 'sensitive data' screen appears. They assume that, because Avast is fundamentally an anti virus program, anything found which raises an alert must be a problem. Although I have tried to educate them they still phone me constantly about it.
Also there seems to be some inconsistency in what is scanned. The two attached screen prints show different items being checked.
Hopefully this annoying 'feature' will be either removed or be able to be configured.
Avast Free 19.5.2378 (build 19.5.4444.495), Windows 7 64 bit

Offline rocksteady

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Re: Smart scan components differ from those selected
« Reply #80 on: March 15, 2019, 11:58:28 AM »
Just tell them not to run a "Smart Scan".
I have learnt "Smart Scan" is not so smart. It seems designed to scare people for upselling marketing purposes.
Used to be a useful tool, but as it stands now, is not so.