Author Topic: UI Glitch  (Read 2377 times)

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Offline razorpop

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UI Glitch
« on: May 19, 2018, 02:44:26 AM »
Whenever I try to enter Wi-Fi Inspector section, the UI freezes or in some instances (like in the photo) completely stops responding. This has been going on for quite a while now, but has only recently started to not respond. I have done numerous clean installs of both Windows and Avast, since this started happening and nothing seems to work.

Avast version: 18.4.2338
Intel i5-4210U/ 8GB Ram/ Windows 10 Pro v1803/ Bitdefender Antivirus Plus 2019

Offline Asyn

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Re: UI Glitch
« Reply #1 on: May 19, 2018, 05:25:08 AM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline razorpop

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Re: UI Glitch
« Reply #2 on: May 19, 2018, 02:01:07 PM »
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?

  • Windows 10 x64 version 1803
  • No other security related products
  • I've used Avast free for about 3 years now

Like I said the problem persisted throughout a few previous versions, but has only recently gotten worse.
Intel i5-4210U/ 8GB Ram/ Windows 10 Pro v1803/ Bitdefender Antivirus Plus 2019

Offline Asyn

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Re: UI Glitch
« Reply #3 on: May 19, 2018, 04:56:58 PM »
Follow instructions: https://support.avast.com/article/33/
Post your file-ID here, so the devs can find it. Thanks
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline razorpop

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Re: UI Glitch
« Reply #4 on: May 19, 2018, 06:33:30 PM »
File ID: HANPL
Intel i5-4210U/ 8GB Ram/ Windows 10 Pro v1803/ Bitdefender Antivirus Plus 2019

Offline Asyn

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Re: UI Glitch
« Reply #5 on: May 19, 2018, 06:38:26 PM »
File ID: HANPL
Thanks, I'll forward it.
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline razorpop

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Re: UI Glitch
« Reply #6 on: May 19, 2018, 08:52:58 PM »
Intel i5-4210U/ 8GB Ram/ Windows 10 Pro v1803/ Bitdefender Antivirus Plus 2019

Offline Asyn

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Re: UI Glitch
« Reply #7 on: May 19, 2018, 11:24:42 PM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 20.7.2421.B#1 [UI.544] - CC 5.70 - EEK - FF ESR 68.11 [NS/AOS/uBO/PB] - TB 68.11 - SB/CP/SL/DU.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Filip Braun

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Re: UI Glitch
« Reply #8 on: May 22, 2018, 02:44:43 PM »
Hello,

Thank you for the report and all the logs.
I have passed the issue onto developers.
It will be fixed in future GUI update.

Thanks,
Filip