Author Topic: NEW Version: 18.4.2338 error status 1603  (Read 3232 times)

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Offline Larry161

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NEW Version: 18.4.2338 error status 1603
« on: May 21, 2018, 08:29:43 AM »
WINDOWS 10 DID A FEATURE UPDATE FROM 1709 TO 1803. Starting Tuesday 5/08/18
Avast updated from 18.4.2333 to 18.4.2338 two days after Win 10 1803 Spring update.
I updated to Avast version 18.4.2338 after installing W 10-1803 on 3 PC's..
Now I have over 100 error entries and gain up to 20 per day !
All Control Panel Items > Security and Maintenance > Problem Details
Avast Update Helper
Problem
Unsuccessful application reconfiguration
Description
Windows Installer reconfigured the product. Product Name: Avast Update Helper. Product Version: 1.4.136.333. Product Language: 1033. Manufacturer: AVAST Software. Reconfiguration success or error status: 1603.

I also succeeded  updating Avast to 18.4.2338 2 days later PRIOR TO installing W 10-1803 and those 5 PC's had no problems.
On the 3 error 1603 PC's I ran Avastclear.exe in safe mode to uninstall and then re-install with error 1603 still after fresh install of Avast. I ran uninstall from control panel and tried again from Win 10 Apps and features
Like I said Windows 10 1803 installed itself 2 days before Avast 18.4.2338 was available. All 3 have error 1603

Offline Larry161

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #1 on: May 25, 2018, 08:23:59 AM »
I have not found a solution as of yet. No help from forum.
What I have done so far was to Recover an image that has Win 10-1709 and Avast version 18.4.2333
I will attempt to update Avast to 18.4.2338 while still in Win 10-1709.
I will watch for the dreaded :
Windows Installer reconfigured the product. Product Name: Avast Update Helper.
 Product Version: 1.4.136.333. Product Language: 1033.
 Manufacturer: AVAST Software.
 Reconfiguration success or error status: 1603.
I will update when this is solved.

Offline DavidR

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #2 on: May 25, 2018, 10:12:06 AM »
Windows 10 failed update to 1803 - and Avast - Comment/Response by Vlk.
See https://forum.avast.com/index.php?topic=219218.msg1463080#msg1463080, does this help.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 1909 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 20.6.2420 (build 20.6.5495.561) UI-1.0.541/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro

Offline cloningahuman

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #3 on: May 25, 2018, 11:45:21 AM »
None of those "advice" on doing anything with your AV (like disabling or even uninstalling) are supposed to be done/made. A software is supposed to be compatible with the system-every system. Such advice are just rubbish. I had a system crash on 3 PCs, all of which were caused by Avast. and I even checked whether it was Avast or something else. when I reinstalled win on every PC and attempted to upgrade from 1709 to 1803, I got the same BSOD and then to choose keyboard language and nothing else from there. After reinstalling win and installing Bitdefender, the update from 1709 to 1803 went cleanly and even faster than any previous installation of that sort. There is no reason for devs to suggest doing anything on our own end, but for them to fix the problem and to finally do something about the system load of this software. I've been using Avast for the past 8 yrs. I used paid as well as free services and I've always loved the AV, but it has become too heavy for the system and it burdens it unnecessarily with all the bloatware nobody needs or uses. Eight years is enough. In all those years, the company has managed only to add more bloatware and not tackle the mounting issues.
unfortunately, I've stoped using Avast bcs I've had enough of this behaviour. The fact that they have so many users does not mean they can do whatever they want and feel that 1 user is irrelevant compared to millions of others. When Avast fixes its compatibility issue with Win10, when they get rid of all the bloatware and decrease the startup time. Until then, my money will go to the competition.

Offline Larry161

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #4 on: May 26, 2018, 06:34:14 PM »
What I am doing to fix is to Restore Image to version Windows 10-1709.
This version has AvastFree version 18.4.2333
C 4-28-18 Upd_20180428_Full_v1.pbd    38,587,686,912   4/28/18 12:57 PM   f:\FM5 Todo 8.2\C 4-28-18 Upd\

This Image has:
4/28/18 12:06 PM  2018‐04 Cumulative Update for Windows 10 Version 1709 for x64‐based Systems ﴾KB4093105﴿

Since that image is now in use and cannot be seen again I will create 4 More images
Recvr C 4-28-18 1709 V4_20180525_Full_v1.pbd      5/25/18 4:41 PM   Win 10 1709  Avast 18.4.2333
Recvr PE C 4-28-18 1709 V3_20180525_Full_v1.pbd   5/25/18 4:15 PM   Win 10 1709  Avast 18.4.2333
Recovr C 4-28-18 1709 V2_20180525_Full_v1.pbd   5/25/18 3:02 PM   Win 10 1709  Avast 18.4.2333
Recovr C 4-28-18 1709 V1_20180525_Full_v1.pbd   5/25/18 11:34 AM   Win 10 1709  Avast 18.4.2333

These will not have any further updates from Windows 10 or Avast by Using WiFi Airplane mode.
Program version: 18.3.2333 (build 18.3.3860.316)
Virus definitions version: 180525-4
Number of definitions: 4.545.216

I will attempt to update Avast to 18.4.2338 while still at Win10-1709
If I don't get the error "Unsuccessful application reconfiguration" I will create
C 4-28-18 W1709-A2338 Image.
If I am getting error I will have to Recover Image: Recvr C 4-28-18 1709 V4 and start over.
Windows managed to sneak in a few updates after V4 image:
5/25/18 11:36 PM   2018‐05 Cumulative Update for Windows 10 Version 1709 for x64‐based Systems ﴾KB4103727﴿
5/25/18 5:00 PM   2018‐05 Update for Windows 10 Version 1709 for x64‐based Systems ﴾KB4134661﴿
5/25/18 5:00 PM   Windows Malicious Software Removal Tool x64 ‐ May 2018 ﴾KB890830﴿
5/25/18 4:58 PM   2018‐05 Security Update for Adobe Flash Player for Windows 10 Version 1709 for x64‐based Systems ﴾KB4103729﴿
5/25/18 4:58 PM   Security Update for Microsoft Excel 2010 ﴾KB4022146﴿ 64‐Bit Edition
5/25/18 4:58 PM   Security Update for Microsoft Office 2010 ﴾KB4022137﴿ 64‐Bit Edition
5/25/18 4:57 PM   Security Update for Microsoft Office 2010 ﴾KB4011274﴿ 64‐Bit Edition
5/25/18 4:57 PM   Security Update for Microsoft Word 2010 ﴾KB4022141﴿ 64‐Bit Edition
5/25/18 4:56 PM   Security Update for Microsoft Office 2010 ﴾KB4011275﴿ 64‐Bit Edition
5/25/18 4:56 PM   Security Update for Microsoft Office 2010 ﴾KB2899590﴿ 64‐Bit Edition
5/25/18 4:56 PM   Update for Microsoft Outlook 2010 ﴾KB4022144﴿ 64‐Bit Edition
5/25/18 11:36 PM  The latest Avast update
Program version: 18.4.2338 (build 18.4.3895.325)
Virus definitions version: 180525-4
Number of definitions: 4,545,216
I will create Image:
C 4-28-18 W1709 A2338 Upd_20180526_Full_v1.pbd   5/26/18 12:21 AM
Well the error is back!
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 11:32 AM
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 11:32 AM
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 8:07 AM
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 8:07 AM
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 7:07 AM
 Avast Update Helper   Unsuccessful application reconfiguration    5/26/2018 7:07 AM
informational events ﴾4﴿   Informational events (4)
 Definition Update for Windows Defender Antivirus ‐ KB2267602 ﴾Definition 1.269.141.0﴿   Successful Windows Update    5/26/2018 11:56 AM
 Google Update Helper   Successful application removal    5/26/2018 11:35 AM
 WPD FileSystem Volume Driver   Successful driver installation    5/26/2018 11:32 AM
 9WZDNCRFJ3P2‐MICROSOFT.ZUNEVIDEO   Successful Windows Update    5/26/2018 7:05 AM
5/26/2018 11:56 AM
I have had it.
I have done a complete uninstall using Revo Uninstaller Pro Portable on USB drive.Swept through the 650+ Registry entries as well.
I never got Avast to work correctly. It was showing that error still in Win 10-1709 it never installed the 1803 version.
Sorry, I really liked Avast.

Offline Larry161

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #5 on: June 03, 2018, 06:51:33 PM »
i checked the Reliability Monitor today on another PC and it is showing the the same error.
NEW Version: 18.4.2338 error status: 1603
Description
Windows Installer reconfigured the product. Product Name: Avast Update Helper. Product Version: 1.4.136.333. Product Language: 1033. Manufacturer: AVAST Software. Reconfiguration success or error status: 1603.
Why is this still not being fixed ?
Reliability Monitor Windows 10
The explicit, step-by-step way to get to this program is as follows:
Open Control Panel.
Open Security and Maintenance.
Expand the Maintenance Category, then select “View Reliability history” under the heading that reads “Check for solutions to problem reports.”.
Warnings ﴾26﴿   Warnings (26)
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:12 PM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:12 PM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:37 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:37 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 11:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:37 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:37 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:36 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 10:36 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 2:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 2:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 2:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 2:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 1:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 1:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 1:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 1:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:51 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:12 AM
Avast Update Helper   Unsuccessful application reconfiguration    6/ 3/ 2018 12:12 AM

Offline mchain

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Re: NEW Version: 18.4.2338 error status 1603
« Reply #6 on: June 04, 2018, 10:20:13 PM »
Well maybe Avast Secure Browser is causing a driver to stop running momentarily.  Temporary fix was to uninstall ASB but permanent fix was to upgrade the system graphics driver to the latest version. 

Symptom was an intermittent flashing desktop as if explorer was crashing, but it was not that.

I'd look for a corrupted driver of some sort, especially since 1803 upgrade has been problematic for both avast and Windows. 

If you still think it is Avast, try disabling Behavior Shield.
Windows 10 Home 64-bit 1909 Avast Premier Security version 20.1.2397 (build 20.1.5069.559) UI version 1.0.460.