Author Topic: [bug] virus definitions  (Read 5046 times)

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[bug] virus definitions
« on: May 21, 2018, 05:38:33 PM »
I woke up this morning to see this, pretty sure there is a bug with the virus definitions because yesterday when I checked it it was current.

Offline jvlerks

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Offline Tereza V.

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Re: [bug] virus definitions
« Reply #2 on: May 22, 2018, 12:08:54 AM »
Hi, thanks for reporting the issue, it has been fixed. Clicking on "update" in the results screen should help.

Offline jvlerks

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Re: [bug] virus definitions
« Reply #3 on: May 22, 2018, 08:23:46 AM »
Thanks. Problem solved.

Offline broadscopesunlimited

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Re: [bug] virus definitions
« Reply #4 on: February 19, 2019, 06:03:42 AM »
Same issue as of 24 hours ago. Could use a little help if possible. Thanks in advance!

Offline The Druidess Of Midian

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Re: [bug] virus definitions
« Reply #5 on: February 19, 2019, 08:17:16 AM »
I've had this issue for well over 48hrs now, though the app claims to update definitions each time it's prompted to... Could the folk running the app please investigate this? I'm getting constant notifications of this ongoing issue, with a permanent red marker in the notification panel that "issues are detected"..

Cheers.
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Offline Asyn

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Offline The Druidess Of Midian

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Re: [bug] virus definitions
« Reply #7 on: February 19, 2019, 07:29:26 PM »
-> https://forum.avast.com/index.php?topic=224140.msg1495344#msg1495344

Thank you Asyn!  :) , I  did what Tereza V advised, everything is up to date, though I'm still getting the same red warning in the notification panel on my phone. Everything seems to be rumtnning as it should, so I've just disabled the app's notifications for now.
🌛🌝🌜

Offline m.h.jakob

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Re: [bug] virus definitions
« Reply #8 on: February 20, 2019, 04:12:55 PM »
Ich habe dasselbe Problem.
Gibt es schon eine Lösung dafür?

Offline Tereza V.

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Re: [bug] virus definitions
« Reply #9 on: February 20, 2019, 06:06:52 PM »
Hi, thanks for reporting the problem! It should have been fixed in version 6.16.4, but if you have this latest update and the problem persists, we need to have a look at it again.

@broadscopesunlimited
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@m.h.jakob
Can you please specify what type of device, Android and AMS app version you are using? Might be very helpful, thanks!
« Last Edit: February 20, 2019, 06:12:34 PM by Tereza V. »