Author Topic: DO AVAST ACTUALLY BOTHER TO REPLY TO SUPPORT/SALES REQUESTS?  (Read 1399 times)

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Offline Russell69

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Our licences expire shortly, there have been no replies to my requests for renewal.

Here's a handy tip...

Put a phone number up on your website in big numbers.

Have someone answer it when it rings.

As a business user, I expect to be able to talk to a human - especially if it involves me spending my money.





Offline Infratech Solutions

  • Avast Reseller
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  • Mayorista e integrador de AVAST Software en España
    • Ciberseguridad Avast para empresas y MSPs en España.
Re: DO AVAST ACTUALLY BOTHER TO REPLY TO SUPPORT/SALES REQUESTS?
« Reply #1 on: June 07, 2018, 12:12:59 PM »
Maybe you have better service and attention from a local reseller.