Author Topic: Lost E-mail to authorize the first advice  (Read 2886 times)

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Offline sunnybruch

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Lost E-mail to authorize the first advice
« on: April 21, 2018, 11:08:29 AM »
Hi,
I've been using Passwords for PC for a very long time now (and I've got lots of passwords saved) and I wanted to install the iOS-App aswell so my passwords would be syncronized across my devices.
However upon trying to verify my iPhone I realized my PC has apparently never been verified either.
I thought I had verified it already and apparently deleted the email entirely, can I issue a new verification e-mail anywhere?
Best Regards

Offline Martin Kvetko

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Re: Lost E-mail to authorize the first advice
« Reply #1 on: April 24, 2018, 12:33:52 PM »
We can't send the email again, but I can reset your synchonization group so you can start over with synchronization again.

I only need you to turn off synchronization on your windows machine and then send me direct email from email account you are using for synchronization to kvetko@avats.com. Once I will reset the group you can set it up again, you will get new email with backup link and your current passwords you have on your windows machine gets synchronized with your mobile phone if you finish setup of your new synchronization group.

REDACTED

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Re: Lost E-mail to authorize the first advice
« Reply #2 on: May 19, 2018, 11:29:08 AM »
Hi Martin,
Can you do same thing for me?
I try to sync Mac and iPhone, but I don't have backup email.

Offline Martin Kvetko

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Re: Lost E-mail to authorize the first advice
« Reply #3 on: May 25, 2018, 11:40:22 AM »
Well if you follow up instructions how to ask for the reset, then yes I can do it for you ;-)

REDACTED

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Re: Lost E-mail to authorize the first advice
« Reply #4 on: May 27, 2018, 06:54:20 PM »
Hi Martin,

Can you also assist me? I have lost the email. I have turned off sync on Windows

REDACTED

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Re: Lost E-mail to authorize the first advice
« Reply #5 on: June 01, 2018, 12:42:27 PM »
Thanks Martin, will send you an email