Author Topic: Which product  (Read 950 times)

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Offline Burn_IT

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Which product
« on: May 28, 2018, 10:33:35 PM »
I have a couple of licence keys but I don't know which product they are for or how to apply them.

Can someone help??


« Last Edit: May 29, 2018, 02:06:34 AM by Burn_IT »

Offline DavidR

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Re: Which product
« Reply #1 on: May 29, 2018, 12:37:51 AM »
Not really good to publish your licenses on an open forum, they could get harvested resulting in them being blocked.

Where did you get the numbers from ?
If they came in an email receipt then that should say what the purchase was for.

Have you looked in your my.avast.com account, Licenses section, that should indicate what they are for.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Burn_IT

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Re: Which product
« Reply #2 on: May 29, 2018, 02:10:51 AM »
Yes I did look in my account and they don't show on there.
I'm wondering if they actually were used on a different 64 bit machine and were never registered as such as that machine does not show on my account.

Offline DavidR

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Re: Which product
« Reply #3 on: May 29, 2018, 10:09:14 AM »
Looks like you are going to have to contact avast support.  Try the following: https://support.avast.com/en-ww/contact/enter/, the Billing, payment, or license issues would appear to be the nearest category for what you are asking.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 22.2.6003 (build 22.2.7013.717) UI 1.0.697/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security