Consumer Products > Avast Mac Security
Reinstalled MacOS on my laptop and post that activation code not working
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Hi,
Order #: 33485272962
I reinstalled High Sierra and post that I can't access the account despite of resetting the password. Also when I enter the activation code in the app it's giving this error: "You don’t have permission to save the file “501” in the folder “elevation”."
Please help me ASAP.
Regards.
lukas.hasik:
arpan.patel03, would you mind to send us support package? It contains logs that would allow us to analyze it deeper.
Question 1 - have you already successfully used the code ?
Question 2 - how did you reinstall HS?
REDACTED:
When trying to update my Avast Free app, also on High Sierra, I am getting the same message.
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